Value Delivery Specialist
6 months ago
Role: Value Delivery Specialist
Location: East Midlands to North East England
About us:
Hi, we’re ERIKS - a leading Specialised Industrial Service Provider.
We offer a wide range of innovative and high-quality mechanical engineering components and logistics services from our over 200 locations across the UK & Ireland. We provide our customers with the parts and products they need, sometimes partnering with them in their own locations as a seamless extension of their own team.
Our mission is to make our customer’s industry work better.
We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service.
Which is where you come in
ABOUT THE ROLE
- Responsibility for technical saving performance and our technical initiative pipeline within a defined set of customers.
- Champion and coordinate the delivery of both engineered product, and process improvement projects that maximize the value created by ERIKS for our largest customers.
- Ensure that the appropriate elements of our value-added resource is directed to support our Strategic and Key contract customers, in line with their expectation and needs.
- Influence the focus and prioritisation of our technical resource, Application Engineers, Product Manager or Partner Suppliers, through visibility of contractual targets and performance tracking.
- Follow structured processes, for engagement, identification, monitoring and delivery of projects.
- Project manage technical initiatives and maintain accurate records of technical saving performance and completed projects, including customer sign-on and sign-off.
- Interact with customers, at all levels, to develop clear insight (data driven) into areas of need and have the mandate to call upon a plethora of resources in pursuit of delivering recognised value to customers.
- Contribute towards the renegotiation and renewal of contracts. Proactively provide information relating to successful projects (case studies / customer communications) and/or technical delivery to support the ERIKS Value proposition, ensuring we are positively placed for future renewal or tender activities.
- Facilitate cross functional collaboration and site access to ensure smooth delivery of projects.
- Focus on improving the environment and flow of value to ERIKS larger customers.
ABOUT YOU
- General knowledge of the UK Industrial MRO market required.
- Self-motivated and able to work with mínimal supervision.
- Strong technical background with a penchant for sales.
- Confident and clear communication style
- written, presentation and able to communicate succinctly to all levels of customer and internal.
- Strong negotiation skills with the ability to negotiate and persuade others.
- Able to understand targets and dissect and develop plans to deliver.
- Close attention to detail and follow a right first-time approach.
- Above average knowledge of using Microsoft programs
- excel, word, powerpoint etc.
ABOUT OUR OFFER
- In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.
We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.
Why ERIKS?
By joining ERIKS, you’ll be part of something special.
Being part of something special means more than just the work you do. It's the great people you work with, the support you receive from your managers, and the specialism that is at the core of everything we do at ERIKS.
Whether it’s development that is built around you and your career goals or the opportunity to be part of something much bigger than the team you join, it’s all here for you at ERIKS.
What are you waiting for? We can’t do it without you
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
- 25 days plus bank holidays annual holiday entitlement
- Contributory Pension Scheme
- Bike to Work Scheme
- Life Assurance
- Up to 1 day’s paid leave to concentrate on your wellbeing
- A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
- Unlimited mental health support from qualified mental healthcare professionals
- 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
- Six 1-2-1 nutritional video consultations per year
- Six 1-2-1 digitally delivered personal training sessions per year
- 360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
- Physiotherapy — eight sessions a ye
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