Receptionist /administrator

6 months ago

Maidenhead, United Kingdom Rosemead Surgery Full time

**JOB SUMMARY**: It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. To facilitate patients accessing the clinical care provided by the practice. To support the GPs and Nurses in providing that care. To act as first point of contact for anyone accessing the practice.

**KEY RESPONSIBILITIES**: To ensure that all visitors and telephone callers to the practice are greeted professionally. To ensure all telephone calls are managed appropriately. To manage the flow of patients arriving at the reception desk, for appointments, prescriptions, or queries. To ensure the clinical staffs receive medical records as requested.

To ensure that repeat prescriptions are generated accurately and efficiently, within the 48 hours specified by the practice. KEY TASKS: Reception duties: Greeting and booking in or patients for surgeries and clinics. Dealing with patient enquiries efficiently and courteously. The receiving and recording of telephone messages taking appropriate action.

Making appointments on EMIS Clinical System, by processing appointment requests for today, future appointments from patients in person and on the telephone. Ensure eConsults are processed daily and assigned appropriately. Ensure patients are signposted to relevant services, e.g. St Marks Hospital, local pharmacy, Social Prescriber, First Contract Physio etc Ensure all tasks are actioned and completed.

Processing prescriptions repeats and filing for collection within 48 hours. Advising patients of relevant charges for private services Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy. Tidying waiting room after surgery, ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary. Administration duties: To have a thorough knowledge of all practice policies and procedures To work in accordance with written protocols Provide administrative support for clinical staff.

Filing patient records and correspondence when necessary. Opening and distribution or practice post. Registering new patients following the Registration Protocol. Scanning of documents onto the medical system.

All scanning should be cleared daily. To send letters to patients as necessary. Changing details on EMIS i.e. Change of address, telephone numbers etc.

**Other Information**: Cover for other Reception team members for sickness and annual leave. Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated. To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice. Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook and the Practice Infection Control Policy, this will include: Using personal security systems with the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Keeping own work areas and general/patient areas free from hazards.

**Reporting potential risks identified. Equality and diversity**: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to

  • Receptionist/administrator

    6 months ago

    Maidenhead, United Kingdom Dignity Full time

    **Receptionist/Administrator** **Full-Time, Permanent** **Location: Maidenhead, Berkshire** **Salary: £25,000 - £30,000 per annum** **#WorkingwithDignity** **Are you a proactive, detail-orientated individual with excellent organisational skills and a love for delivering exceptional customer service?** You'll join a role that will support our...

  • Receptionist/administrator

    7 months ago

    Maidenhead, United Kingdom Risk Management Security Services Full time

    Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We...

  • Receptionist / Administrator

    3 weeks ago

    Maidenhead, United Kingdom Berkshire Healthcare Foundation Trust Full time

    Job summary ARC Administrator / Receptionist based in the Assessment and Rehabilitation Centre (ARC) St Marks Hospital Maidenhead Full Time - hours/week Monday - Friday (reasonable flexible working may be considered).Permanent position.We look forward to welcoming an Administrator / Receptionist to our friendly team.The Administration and Clerical team are...

  • Receptionist

    2 days ago

    Maidenhead, United Kingdom Claires Court Schools Full time

    Here at Claires Court Schools, we are seeking an enthusiastic, caring and organised Receptionist / Administrative Assistant to join the team at our College Site (Senior Girls, Sixth Form and Nursery) starting in December 2024. Receptionist / Administrative Assistant Maidenhead, SL6 6AW *    Part time, Monday - Wednesday (8:00 am to 4:30...

  • Receptionist

    2 days ago

    Maidenhead, United Kingdom CV-Library Full time

    Here at Claires Court Schools, we are seeking an enthusiastic, caring and organised Receptionist / Administrative Assistant to join the team at our College Site (Senior Girls, Sixth Form and Nursery) starting in December 2024. Receptionist / Administrative Assistant Maidenhead, SL6 6AW *    Part time, Monday - Wednesday (8:00 am to...

  • Receptionist

    7 months ago

    Maidenhead, United Kingdom Fox Morris Group Full time

    **Fox Morris Group** are working to recruit a **Receptionist (Funding & Compliance).** **Rate - £15 per hour.** **Length - 6+month ongoing contract** **Your Role** - Working with coordinators to ensure the integrity of the database by monitoring of data inputting. - Supervise Customer Service Advisors (currently four): their core responsibilities and...

  • Receptionist

    6 months ago

    Maidenhead, United Kingdom Risk Management Security Services Full time

    Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We...

  • Receptionist

    7 months ago

    Maidenhead, United Kingdom Lah Property Marketing Full time

    **Description**: **Front of House Receptionist - Part time** **£14,040** **Maidenhead** We are looking to recruit a Front of House Receptionist with the experience and passion for delivering a high-end reception service. You will be immaculately presented and professional with a proven work history in a similar role. This is a part time position in a...

  • Receptionist

    8 months ago

    Maidenhead, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Receptionist to be based in Abbott Laboratories in Maidenhead. **This is a zero hour contract, as and when required to cover holiday & sickness**. **Your mission** - Greeting visitors, providing face to face and remote information and signposting - Booking and preparing meeting rooms - Call...

  • Receptionist

    6 months ago

    Maidenhead, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Receptionist to join the FM team based at Abbott Laboratories in Maidenhead. **Working 19 hours per week** **Monday 2pm - 5:30pm, Tuesday, Wednesday & Thursday 1.30 - 5.30pm, Friday 1.30 - 5pm** **Your mission** - Greeting visitors, providing face to face and remote information and signposting -...

  • Receptionist

    6 months ago

    Maidenhead, United Kingdom Risk Management Security Services Full time

    Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We...

  • Receptionist

    6 months ago

    Maidenhead, United Kingdom Risk Management Security Services Full time

    Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We...

  • Medical Receptionist

    6 months ago

    Windsor and Maidenhead, United Kingdom SHR Full time

    Job Opportunity: Experienced Medical Receptionist Location: GP Surgery in the Borough of Windsor Days and Hours: - Mondays: 08:00 - 18:30 - Tuesdays: 08:00 - 18:30 - Wednesdays: 13:00 - 18:30 - Thursdays: 13:00 - 18:30 - Fridays: 13:00 - 18:30 Start Date: Last week of August (preferred) Contract Duration: 1 Month Computer System: EMIS Web Required...

  • Data Entry Administrator

    6 months ago

    Maidenhead, United Kingdom AVK-SEG UK Ltd Full time

    We have an opportunity for a Data Entry Administrator to join our busy Service Operations Renewals team at our Head Office in Maidenhead! You will be responsible for high volume data entry, liaising with internal teams to ensure correct information obtained, ad hoc administration duties, have excellent customer service skills & the ability to multitask and...

  • Receptionist

    6 months ago

    Maidenhead, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist | 9am - 4pm Monday to Friday** **Maidenhead** Are you looking for a role where you can take ownership of the reception and be the ‘go to’ person for the building? Would you like to work between 9am - 4pm, Monday to Friday, in a prestigious office building, on the outskirts of Maidenhead? In this fabulous role you will...

  • Hotel Receptionist

    6 months ago

    Maidenhead, United Kingdom Taplow House Hotel Full time

    Our beautiful and historic boutique hotel is located on a sleepy stretch of the River Thames and is less than 40 minutes from London. Windsor Castle, Legoland Windsor Resort and Marlow are eight miles from Taplow, and Eton is just five miles away. We are currently undergoing a multi million pound refurbishment which will see us become the areas newest spa...

  • Lead Receptionist

    6 months ago

    Maidenhead, United Kingdom Willow HR Full time

    Bremont in Henley-On-Thames are looking for a Lead Receptionist to be the face of the company, welcoming every visitor and employee through the door. This is an important and varied position where no two days will be the same and does require someone who has previous experience within a similar setting, someone who is able to multi task and someone who can...

  • Night Receptionist

    6 months ago

    Maidenhead, United Kingdom Premier Inn Full time

    We're currently recruiting in our Maidenhead Town Centre Premier Inn. Working 30 hours per week, paying up to £11.32 per hour. **Nights Team Member - Maidenhead Town Centre Premier Inn -** Hotel** Come and be a Nights Team Member at Maidenhead Town Centre Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their...