Commercial Collections Advisor
2 weeks ago
**The Commercial Collections Specialist's day-to-day duties are as follows**:
- Working on behalf of our various customers in the construction industry
- Speaking with businesses (not the general public) negotiating payments.
- Working in a 3rd party capacity to collect money that has become overdue
- Updating database with relevant information
- Other administrative duties
**The Successful Commercial Collections Specialist must have the following skills/experience**:
- Previous experience within a telephone-based role or customer service position.
- A positive telephone manner and assertive negotiation skills.
- Will enjoy speaking with people at different levels.
- Previous knowledge and experience with collections/debt recovery is an advantage but not essential as training will be given
- Credit control experience is an advantage but not essential
- You must also be a great communicator and have confidence when dealing with conflict.
- Applicants should have excellent verbal and written communication skills.
- A forward thinking attitiude
**What's on offer for the successful Commercial Collections Specialist**
- Comfortable and professional office environment.
- Compassionate leave and days to attend a funeral (close family)
- Excellent internal training and ongoing support
- 20 days holiday per year (plus bank holidays) and 1/2 day paid 'birthday leave'
- Flexible holidays, able to borrow or save holidays
- Healthcare Cash plan
- 1/2 hour or 1 hour lunch break (you can choose which you'd prefer, breaks are unpaid)
- Employee emergency loans
- Death in service payment
- Opportunity to work towards relevant external qualifications.
- Working within a friendly supportive team.
- Regular feedback and personal development plans
- Salary £24,000 per annum rising to £25k after 12 months
- Monday - Friday 9.00am - 5.00pm
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
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