Commercial Collections

**Commercial Collections Specialist - Redditch - £24,000 per annum - Permanent - Monday - Friday 9.00am - 5.00pm**

**The Commercial Collections Specialist's day-to-day duties are as follows**:

- Working on behalf of our various customers in the construction industry
- Speaking with businesses (not the general public) negotiating payments.
- Working in a 3rd party capacity to collect money that has become overdue
- Updating database with relevant information
- Other administrative duties

**The Successful Commercial Collections Specialist must have the following skills/experience**:

- Previous experience within a telephone-based role or customer service position.
- A positive telephone manner and assertive negotiation skills.
- Will enjoy speaking with people at different levels.
- Previous knowledge and experience with collections/debt recovery is an advantage but not essential as training will be given
- Credit control experience is an advantage but not essential
- You must also be a great communicator and have confidence when dealing with conflict.
- Applicants should have excellent verbal and written communication skills.
- A forward thinking attitiude

**What's on offer for the successful Commercial Collections Specialist**
- Comfortable and professional office environment.
- Compassionate leave and days to attend a funeral (close family)
- Excellent internal training and ongoing support
- 20 days holiday per year (plus bank holidays) and 1/2 day paid 'birthday leave'
- Flexible holidays, able to borrow or save holidays
- Healthcare Cash plan
- 1/2 hour or 1 hour lunch break (you can choose which you'd prefer, breaks are unpaid)
- Employee emergency loans
- Death in service payment
- Opportunity to work towards relevant external qualifications.
- Working within a friendly supportive team.
- Regular feedback and personal development plans
- Salary £24,000 per annum
- Monday - Friday 9.00am - 5.00pm
- **Arden Personnel are a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove and Studley.**_
- We want your experience with using a recruitment agency to be a good one and will always endeavour to get back to all applicants. _
- Follow us on Facebook, Instagram, Twitter and LinkedIn for all updates of live vacancies._
- **Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.**_

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 307