Customer Service Advisor

2 months ago

Redditch, United Kingdom Pertemps Redditch Commercial Full time

Are you looking to enhance your Customer Service experience within a successful and growing company? Would you like to gain experience within finance?
Due to continued success and increased workload our client is looking for an experienced Customer Service Advisor to join their team. Our client is looking for a proactive individual who is very process driven and an excellent communicator as you will be dealingwith customers on a regular basis. This position will also involve supporting the finance team and could grow your experience within Finance - a brilliant development opportunity
**Customer Service Advisor**
**6 month FTC with potential permanent opportunity**
**Studley**
**£24,500 salary**
**Monday to Friday 8:30am - 5pm
25 days holiday + bank holidays**Duties**:

- Registering new customers into the system and updating information where required
- Processing customer orders and invoices, ensuring all are processed correctly
- Creating customer account statements
- Credit control duties - chasing debt in pounds and euros
- Keeping regular contact with customers, maintaining relationships
- Processing supplier invoices and cross-checking information
- Completing monthly reports

**Requirements**:

- Customer Service / Administration experience is essential
- Credit Control / Debt Collection experience would be very advantageous
- Computer literate - use os Microsoft Office Softwares, specifically Excel
- Excellent communication skills - verbally and written
- Ability to work well under pressure and strong attention to detail

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