Call Centre Representative
3 weeks ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and resolving customer inquiries over the phone
**Duties**:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Collaborate with team members to meet individual and team goals
**Skills**:
- Excellent communication skills to effectively communicate with customer
- Strong phone etiquette and active listening skills
- Ability to analyze customer inquiries and provide appropriate solutions
**Salary**: From £24,937.90 per year
**Benefits**:
- Additional leave
- On-site parking
- Paid volunteer time
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 18/04/2024
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