Call Centre Representative

1 month ago


Sheffield, United Kingdom CSPH Group Limited Full time

**Duties**:

- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Upsell products or services to customers when appropriate
- Enter customer information accurately into the system
- Maintain a high level of phone etiquette and professionalism
- Analyze customer needs to recommend the best solutions

**Requirements**:

- Excellent communication skills in English
- Ability to communicate effectively over the phone
- Strong data entry skills with attention to detail
- Multilingual abilities are advantageous
- Prior experience in a call center or customer service role is preferred

**Job Types**: Full-time, Permanent

Pay: From £24,957.48 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 30/04/2024



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