Call Centre Operator
1 week ago
Call Centre Operator - Environment Agency
Location: Sheffield
Pay: £10.66
**Job Type**: Temporary
Sector: Public Sector
Hours: 37 hours a week (Fixed weekly shift pattern of 7-3, 9-5 or 12-8 Mon-Fri)
**A Little Bit About Us**:
Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.
**About the Client**:
The Environment Agency work to create better places for people and wildlife and aid in sustainable development.
***
**What Will Be Your Day to Day Tasks?**
The work we do in our contact centre is centred around helping customers to understand what is required of them to export fisheries products to Europe after the EU exit, helping them to create the required documents for these exports and also assisting fishers to meet their obligations in recording their catch details to provide accurate data to the Marine Management Organisation.
It is not a sales environment and we do not set rigid targets for time spent on calls.
The contact centre operator will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
- Dealing with incoming calls from customers, gathering or providing information according to the customer's needs
- Some written correspondence, usually to confirm the contents of a telephone conversation or provide links to web pages or other resources
- Carrying out administrative procedures and processes
**What's in this for you?**
If you were to join this team it would provide you with all the necessary skills and knowledge base to explore and create a career path within Brook Street or the Environment Agency which could further push your career to new heights
This client would be the ideal fit for yourself if you are pursuing a career or have an interest in the Environment Agency, have studied Geography or similar at university or have an interest in administration.
**Diversity in the workplace**:
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
-
Call Centre Sales Assistant
6 days ago
Sheffield, United Kingdom Talk Services Full timeTalk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Sheffield. As a Call Centre Sales Assistant, you will be handling high level of inbound and outbound calls for Sales and Customer Services purposes on behalf of our UK Clients. Responsibilities will include keeping up with compliance,...
-
Call Centre Sales Assistant
2 weeks ago
Sheffield, United Kingdom Talk Services Full timeTalk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Sheffield. Short and Long term openings available for fresh talents looking to be part of an outgoing and growth minded team, or simply looking to start something new! New 2023 opportunities! As a Call Centre Sales Assistant, you will be...
-
Call Centre Advisor
3 days ago
Sheffield, United Kingdom Uniting People Full time**Call Centre Advisor** - £21,673 + Bonus, realistic OTE £30,00 - Mon - Fri: 10am-7pm - Overtime available **Duties**: - Speaking to existing customers regarding their package and service. - Provide information about products and services to customers. - Handle and resolve customer complaints or concerns. - Perform data entry to update customer records...
-
Patient Services Administrator
4 hours ago
Sheffield, United Kingdom Claremont Private Hospital Full timeClaremont Hospital are looking for a Patient Services Administrator to join the Call Centre team, working on a permanent part-time contract. To provide an comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient nurses.
-
Call Centre Agent
1 week ago
Sheffield, United Kingdom 123 Recruitment and Training Full timeCall Center Representative/ Telemarketer Salary £20,000 - £22,000 - OTE £25,000 Uncapped (No Experience Needed ) **Duties**: - Make outbound calls to customers to promote products or services - Conduct market research and gather customer feedback through phone surveys - Provide information and answer questions about products or services - Handle...
-
Call Centre Representative
3 days ago
Sheffield, United Kingdom CPG Consultants Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing excellent customer service and resolving customer inquiries over the phone **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and...
-
Call Centre Representative
2 days ago
Sheffield, United Kingdom Global 1st Line Group Full timeWe are currently seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner -...
-
Call Centre Representative
2 days ago
Sheffield, United Kingdom CHANNEL ALT LTD Full time**Responsibilities**: - Answer inbound calls professionally and provide information about products or services - Utilize phone etiquette to ensure a positive customer experience - Perform data entry tasks accurately and efficiently - Upsell products or services to customers as per company guidelines - Analyze customer needs and recommend appropriate...
-
Call Centre Executive
3 days ago
Sheffield, United Kingdom CHANNEL ALT LTD Full time**Responsibilities**: - Answer incoming calls from customers promptly and professionally - Provide information about products and services, answer questions, and resolve any customer issues - Upsell products or services to customers where appropriate - Conduct data entry and maintain customer records accurately - Analyze customer needs to recommend the most...
-
Call Centre Sales Agent
2 weeks ago
Sheffield, United Kingdom Talent Catch UK Full time**About Us**: Join our dynamic team! We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department. **Responsibilities**: - **Customer Interaction**: Handle inbound and outbound customer calls with professionalism and courtesy. Address...
-
Call Centre Sales Agent
5 days ago
Sheffield, United Kingdom Talent Catch UK Full time**About Us**: Join our dynamic team! We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department. **Responsibilities**: - **Customer Interaction**: Handle inbound and outbound customer calls with professionalism and courtesy. Address...
-
Call Centre Agent
7 days ago
Sheffield, United Kingdom Uniting People Full time**Customer Sales Executive** **Responsibilities** - Contacting customers regarding their current contract and package. **You Are Able to Demonstrate**: - Strong interpersonal skills - Excellent skills. - Able to operate with agility and to navigate change. - A confident self-starter - Experienced in supporting customers - Able to build strong customer...
-
Head of Service Operations Centre
Found in: Whatjobs ES C2 - 7 days ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations Centre A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our...
-
Head of Service Operations Centre
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations CentreA rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations.The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our Shared...
-
Head of Service Operations Centre
Found in: Appcast UK C C2 - 2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations CentreA rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations.The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our Shared...
-
Head of Service Operations Centre
Found in: Talent UK 2A C2 - 2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations CentreA rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations.The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our Shared...
-
Head of Service Operations Centre
Found in: Jooble UK C2 - 2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations Centre A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our...
-
Head of Service Operations Centre
Found in: Appcast UK C2 - 2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations CentreA rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations.The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our Shared...
-
Head of Service Operations Centre
2 weeks ago
Sheffield, United Kingdom Auxilion Full timeHead of Service Operations Centre A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations. The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our...
-
Customer Service Advisor
4 days ago
Sheffield, United Kingdom AWD Recruitment Limited Full timeCustomer Service Advisor / Contact Centre Agent who has good communication, administrative, call handling and listening skills with experience using Microsoft Office is required for a well-established health consultancy. MULTIPLE POSITIONS Due to the growth of the company, there are 6 new positions available. **SALARY**: £19,443 per annum **LOCATION**:...