Call Centre Executive

2 months ago


Sheffield, United Kingdom ALPHAATOMIC LTD Full time

**Call Centre Representative**

**Duties**:

- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide accurate and timely information to customers regarding products, services, and promotions
- Utilize phone etiquette skills to ensure positive customer interactions
- Analyse customer needs and recommend appropriate solutions or upsell additional products/services
- Communicate effectively with customers to resolve issues and provide assistance

**Skills**:

- Excellent communication and interpersonal skills
- Strong data entry skills with attention to detail
- Ability to upsell products/services effectively
- Analytical thinking to assess customer needs and provide appropriate solutions
- Strong interpersonal skills to communicate effectively with customers

**Salary**: From £24,833.78 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Sheffield (preferred)

Work Location: In person

Application deadline: 06/03/2024


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