Call Centre Agent
6 months ago
**Call Centre Agent - Sheffield (Home/Office Based)**
**Basic Salary of £21,700** with overtime and performance bonus - realistic earning potential of **£28k**
37.5 hours a week on a rota between 8am and 8pm Monday-Friday (with an occasional Saturday morning shift)
Hybrid working - 3 in office, 2 from home
Full-Time permanent position
**Who are we?**
Our client works with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Due to expansion, our client is looking to recruit Call Centre Agents to join the team. If you are a strong communicator, self-driven and motivated, engaging, and influential; they can offer you a unique career with unlimited earning potential. Based at our modern and easily accessible offices or working from home, you’ll be joining a customer focused team that answers telephone calls relating to debt recovery.
**Position**
- You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts
- Handling difficult conversations in a sensitive and professional manner with customers over the telephone
- Entering accurate records of conversations and payment agreements into a customer database
- Following processes and guidelines regarding debt collection
- Working in an open plan, contact centre environment - achieving personal and team targets
- Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around
**Requirements**:
- Previous experience working in a call centre or credit control type role is important
- Clear and confident communications skills - both writing/data entry and over the telephone
- Being comfortable working to targets - earning more money based on your achievements
- Strong IT skills - They use different technologies and systems and need you to pick these up quickly
- Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
- Problem solving abilities - able to ask the right questions to get the information you need
- **Previous collections experience is preferable**
If this opportunity is right for you, then hit APPLY right now
**Job Types**: Full-time, Permanent
**Salary**: £21,700.00-£28,000.00 per year
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Application question(s):
- Do you live within a 45-minute commute of Sheffield?
**Experience**:
- Customer service: 2 years (required)
- Collections: 1 year (preferred)
Work Location: Hybrid remote in Sheffield
-
Call Centre Agent
6 months ago
Sheffield, United Kingdom Four Squared Recruitment Full timeCall Centre Agent #sheffieldjobs #callcentre #foursquaredrecruitment Perm, £25k plus bonus. S3 As part of our clients ambitious growth plans, we are looking to help strengthen their team based from offices just north of Sheffield City Centre. They work with some of the largest retail, banking and commercial businesses around the UK. Working shifts...
-
Inbound Call Centre Agent
6 months ago
Sheffield, United Kingdom ant marketing Full time**Inbound Call Centre Agent - Work From Home** We are looking for a high volume of full-time Call Centre Agents to work for us. We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices. These roles involve assisting on an important government project. **HOURS**: You must be fully flexible between 7am-11pm,...
-
Call Centre Agent at All Seasons Energy
6 months ago
Sheffield, United Kingdom aira Full timeOur team is growing and we’re now hiring for Call Centre Agents to join our call centre for renewable energy products.You’ll be someone who will thrive on outbound sales and get a buzz from generating leads and booking appointments. Full training & support will be provided to help you grow to your full potential, maximising your earnings.What you can...
-
Call Centre Agent
6 months ago
Sheffield, United Kingdom Viribus Animo Recruitment LTD Full time**Job Title**:Telesales Agents **Hours**:40 hours between 10:00 - 19:00 Mon-Fri (Weekend work offered as additional overtime) **Salary**: £21,674 basic + Uncapped Commission OTE £26,000 **Location**: Sheffield There is an opportunity to join one the UK's leading centres who is working alongside one of the largest multimedia providers. You will become...
-
Call Centre Agent
6 months ago
Sheffield, United Kingdom Bristow and Sutor Group Full time**Company Description**: As part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of Sheffield City Centre. Credit Style is part of the Bristow & Sutor Group - employing over 500 people, in debt recovery, throughout the UK. We work with some of the largest retail, banking and commercial businesses around the...
-
Call Center Agent
5 months ago
Sheffield, United Kingdom Viribus Animo Recruitment LTD Full time**Job Title**:Telesales Agents **Hours**:37.5 hours over 5 days between Mon-Sun with varied shift patterns. **Salary**: £21,600 basic OTE £25,000 Uncapped **Location**: Sheffield **Immediate start available. No experience is required as full training is given.** CC33 are recruiting for their new Sky campaign, you will become one of Sky’s experts...
-
Call Centre Agent
6 months ago
Sheffield, United Kingdom Oven Support England LTD Full time**The Role**: Our client based in Sheffield has a firm that will strive to support you and help you achieve your goals and ambitions. Building on their well-established roots, they are looking to grow and expand their successful appointment generator/ telesales team. They are looking for Appointment Makers/ Telesales Agents to contact pre-existing clients to...
-
Call Centre Agent
5 months ago
Sheffield, United Kingdom 123 Recruitment and Training Full timeCall Center Representative/ Telemarketer Salary £20,000 - £22,000 - OTE £25,000 Uncapped (No Experience Needed ) **Duties**: - Make outbound calls to customers to promote products or services - Conduct market research and gather customer feedback through phone surveys - Provide information and answer questions about products or services - Handle...
-
Call Centre Operator
6 months ago
Sheffield, United Kingdom Uniting People Full time**Uniting People** is looking for a Call Center Agent! **Job Summary**: The Call Center Agent is responsible for providing exceptional customer service to our customers and internal employees. This position will be responsible for all aspects of the customer experience, from determining customer needs to making appointments and executing on-time delivery....
-
Customer Service Advisor
6 months ago
Sheffield, United Kingdom AWD Recruitment Limited Full timeCustomer Service Advisor / Contact Centre Agent who has good communication, administrative, call handling and listening skills with experience using Microsoft Office is required for a well-established health consultancy. **SALARY**: £20,572 per annum **LOCATION**: Hybrid working from home and the office in Sheffield **JOB TYPE**: Full-Time,...
-
Call Centre Advisor
6 months ago
Sheffield, United Kingdom MPJ Recruitment Ltd Full time**Call Centre Advisor** **Monday-Friday between 8am - 8pm** **£22,000 - £25,000 + bonus** **Permanent, full time** **Sheffield** MPJ Recruitment are currently working with a brilliant client based in Sheffield. You’ll be joining a company with ambitious growth plans who employ over 450 people across the UK. They are looking for down to earth,...
-
Call Centre Sales Agent
6 months ago
Sheffield, United Kingdom Talent Catch UK Full timeResponsibilities: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide excellent customer service by addressing customer inquiries, concerns, and complaints - Upsell products or services to customers based on their needs and preferences - Analyze customer accounts and provide accurate and timely information -...
-
Contact Centre Agent
6 months ago
Sheffield, United Kingdom goodlord Full timeBased in our lovely Sheffield office in Kelham Island (soon to be Sheffield City Centre) 3 days per week, the other 2 days are up to you! - This is a full time role - Mon - Fri (35 hours per week) **This role sits within our Vouch Referencing Team.** **The Company**: - Vouch is a referencing company with a difference ✨ - 2 in 5 people in the UK rent,...
-
Telephone Collections Agent
2 weeks ago
Sheffield, United Kingdom CV-Library Full timeTelephone Collections Agent Pay: £24,000 - £26,000 (depending on experience) + Commission. OTE £35k Job Type: Full-time 37.5 hours, Permanent Location: Sheffield Due to expansion, my client is looking to recruit Telephone Collection Officers to join the contact centre team. If you are a strong communicator, self-driven and motivated,...
-
Call Centre Sales Advisors
6 months ago
Sheffield, United Kingdom Flexible Staffing Solutions Full time**Outbound Sales / Telesales / Call Centre Advisors** **Location**: Sheffield centre **Salary**:£21,673 basic with monthly performance bonuses. **Hours of work**:Monday to Friday 10am - 7pm. Weekends off. Would you like to work for a company where you will be valued, and where you can earn £500 - £1000 per month on top of your salary? Our client is a...
-
Call Centre Agent
5 months ago
Sheffield, United Kingdom Viribus Animo Recruitment LTD Full time**Job Type**:Full-Time **Hours**:Monday - Friday **Salary**:Meets Nat Min Wage **Job description** **The Role**: Our client based in Sheffield has a firm that will strive to support you and help you achieve your goals and ambitions. Building on their well-established roots, they are looking to grow and expand their successful telesales team. They are...
-
Call Centre Agent
5 months ago
Sheffield, United Kingdom Uniting People Full time**Customer Sales Executive** **Responsibilities** - Contacting customers regarding their current contract and package. **You Are Able to Demonstrate**: - Strong interpersonal skills - Excellent skills. - Able to operate with agility and to navigate change. - A confident self-starter - Experienced in supporting customers - Able to build strong customer...
-
Call Centre Agent
5 months ago
Sheffield, United Kingdom Viribus Animo Recruitment LTD Full time**Job Type**:Full-Time **Hours**:Monday - Friday **Salary**:Meets Nat Min Wage **Job description** **The Role**: Our client based in Sheffield has a firm that will strive to support you and help you achieve your goals and ambitions. Building on their well-established roots, they are looking to grow and expand their successful telesales team. They are...
-
Contact Centre Agent
6 months ago
Sheffield, United Kingdom goodlord Full timeBased in our lovely Sheffield office in Kelham Island (soon to be Sheffield City Centre) 3 days per week, the other 2 days are up to you! - This is a full time role - Mon - Fri (35 hours per week) **This role sits within our Vouch Referencing Team.** **The Company**: - Vouch is a referencing company with a difference ✨ - 2 in 5 people in the UK rent,...
-
Contact Centre Agent
6 months ago
Sheffield, United Kingdom goodlord Full time**Location - **Based in our Sheffield city centre office 3 days per week, working remotely 2 days per week - **Working hours** - 37.5 hours per week (Monday-Friday, 9am-5.30pm with occasional Saturday working) **Salary** - £23,500 (OTE of £27,000) **Our mission**: Two in five people in the UK rent their homes. Goodlord's mission? To provide them with the...