Call Centre Sales Agent

6 months ago


Sheffield, United Kingdom Talent Catch UK Full time

Responsibilities:

- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries, concerns, and complaints
- Upsell products or services to customers based on their needs and preferences
- Analyze customer accounts and provide accurate and timely information
- Maintain detailed and accurate records of customer interactions in the database

**Requirements**:

- High school diploma or equivalent
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think quickly on your feet
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Ability to work flexible schedules, including evenings, weekends, and holidays

**Salary**: £27,826.00-£29,162.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Work Location: In person


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