People Helpdesk Advisor

5 months ago

Coventry, United Kingdom 4K Consulting Full time

Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits?? If so, then read on....

**What's on offer**
- Good starting salary - £25K rising to £28K after 6 months.
- £1500 bonus.
- Great and flexible benefits package inc up to 28 days hols + stats, and major discounts.
- Flexible working hours - 37.5 week and can work from 07:30 until 18:00.
- Long-term development and career progression opportunities.

**The role**
- Working as part of the People Helpdesk Team dealing with queries from internal colleagues.
- Dealing with a variety of queries all related to people/ HR.
- Escalating any queries to relevant Managers/ Teams where required.
- Using software such as Workday, ticketing and tracking systems.
- Assisting with updating intranet and FAQ's.

**What you need**
- Either a recent degree in Human Resources or similar, or a minimum of 2 years experience within a contact centre role.
- Must be IT savvy, ideally with Excel.
- A basic knowledge of HR policies and procedures.
- Ideally knowledge/ experience of Workday.

If this role sounds of interest to you, please send your CV along with further information as to why you are suitable/ interested.

**Job Types**: Full-time, Permanent, Graduate

Pay: £25,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

Reference ID: 4K1052

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