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Service Coordinator
5 months ago
**ASAP START** **Service Coordinator**
**The Role**
In this role you will be Manage the service delivery on a daily basis, including the dynamic allocation of work tovehicles / routes, proactively communicating with customers, maintaining contact with drivers throughout the day, and undertaking debriefs
**Responsibilities;**
- Support drivers to act on issues identified on the rounds
- Undertake debrief of drivers
- Encourage ‘Stop the Job’ if it's unsafe, report to your Supervisor
- Report all service concerns
- Report all safety concerns
- Proactively communicate with customers
- Create a customer excellence approach & culture
- React to and manage customer queries and complaints
- Implement service practices that meet the customers’ needs
- Build trust & honesty & maintain commitments with customers and suppliers -Report all environmental concerns
**Work Pattern**
- Monday - Friday 08:00 - 17:00
- Working one in four Saturdays' for a AM shift
- Minimum pay of 8 hours a day
**Salary**
- £13.00 Monday to Friday
- £13.00 Saturday (one a month)
**Requirements**:
- Relationship Management
- Effective Communication
- Time Management - Proficient
- Informed Decision Making
- Continuous Improvement
- IT Proficiency
If you are interested please send a CV or call our team on 07383 515778
PIND5
- Fulltime, asap, service coordinator, office, transport, administrator_
**Job Types**: Full-time, Permanent
**Salary**: £13.00 per hour
**Benefits**:
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Tips
Work Location: In person