Head of Ecommerce

6 months ago

London, United Kingdom Hearst Media Services Full time

At Hearst UK, there’s always more to the story. Join us as our Head of Ecommerce to start the next chapter in your career.

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

**ABOUT THE ROLE
You will be responsible for developing and executing the ecommerce strategy, managing online platforms, and leading a team to achieve revenue targets and enhance the customer experience. This position requires a deep understanding of the media, digital marketing, and ecommerce best practices.
- Develop and implement the ecommerce strategy in alignment with the overall business objectives and brand positioning.
- Oversee the day-to-day operations of the ecommerce department, ensuring smooth functioning and efficient processes.
- Manage and optimise multiple ecommerce platforms, including websites, online marketplaces, and mobile apps and where possible grow known 1st party permission data.
- Drive online sales growth through effective merchandising, pricing strategies, and campaigns.
- Proactively develop opportunities with your team to improve productivity through technology advancements such as AI and share your learnings with key stakeholders within the business.
- Collaborate with marketing, editorial, and design teams to ensure a seamless and engaging customer journey across all digital touchpoints.
- Conduct market research and competitive analysis to identify emerging trends, customer preferences, and opportunities for growth.
- Foster relationships with external partners, vendors, and agencies to enhance ecommerce capabilities and explore business opportunities.
- Collaborate with internal stakeholders to develop and execute integrated campaigns and product launches.
- Oversee sponsorship and artisan stand sales online and live pop up marketplaces.
- Utilise analytics and reporting tools to track key performance indicators (KPIs) and generate actionable insights for continuous improvement. Stay updated on industry developments, ecommerce trends, and technological advancements to drive innovation and maintain a competitive edge.

**ABOUT YOU**
- Proven experience in ecommerce management within the publishing industry or a related field.
- Strong understanding of ecommerce platforms, digital marketing strategies, and SEO principles.
- In-depth knowledge of online marketplaces and content management systems (CMS).
- Demonstrated ability to drive online sales growth and achieve revenue targets.
- Excellent analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions.
- Strong leadership abilities with experience in building and managing high-performing teams.
- Exceptional communication and interpersonal skills to collaborate with cross-functional teams and external stakeholders.
- Results-oriented mindset with a proactive approach to problem-solving and a passion for innovation. Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.

**WHAT WE OFFER**

At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including:

- 25 days’ holiday (with the option to buy up to 5 additional holiday days)
- Hybrid working - Two days per week in the office
- Discounted gym membership
- Healthcare cash plan
- Spend a charity day with your favourite good cause
- Life assurance and pension scheme Regular socials and more

There’s more to your story than you imagine. And the next chapter begins right here.

Degree Level :

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