Reception Supervisor

4 months ago


Edinburgh, United Kingdom Market Street Hotel Full time

We are recruiting for an enthusiastic and experienced Reception Supervisor to join our Reception team at Market Street hotel.
Ahead of an anticipated busy year, this role is to support our existing Reception team, offering personalized service to our guests.

**Who we are looking for**:
As Reception Supervisor, you will support the Reception Manager in the daily operation, leading the guest relations team and ensuring guest expectations are delivered and exceeded at all times.

You'll be highly motivated and have a creative personality, an abundance of positivity and give a warm welcome to every guest. You’ll have impeccable personal presentation standards, be team orientated, and have excellent communication skills as you’ll be working closely with other departments in the hotel.

Previous reception experience is essential, and your background has been working within a quality 4- or 5-star FOH environment.

**Some of the main duties**:

- Being an active member of the reception team, you will welcome all guests and give them a unique check-in and check-out experience
- Develop high quality relationships with guests, from the moment they arrive and throughout their stay.
- Provide hotel Duty Management cover, be the first point of contact in the event of an emergency situation or where any guest concerns are raised
- Provide proactive support, ensuring our brand standards and creative energy is shown to colleagues and guests at all times
- Assisting the Reception Manager with training and development, acting as a coach to develop ad inspire the team
- Being a true local hero, providing concierge information about Edinburgh and beyond.
- Resolve guest concerns in a positive, creative and timely manner
- Ensure team members are carrying out their roles to the best of their ability
- Ensure that guest documentation and information is available and up-to-date
- Ensure that information is passed on to other departments as necessary and to the other members of the department
- Flexibility is a must - this role will be working 5 of 7 days working mostly weekends, but also nights/public holidays/weekdays as required.

If it sounds like you and you are passionate about providing outstanding customer service to guests are determined, hardworking we would like to hear from you.

**What’s in it for you**:
**Instant Benefits**:

- Meal on duty
- Uniform provided
- Working with friendly faces on a daily basis

Once you have completed your prohibition period, you are eligible for our **enhanced benefits**:

- Enjoy a guest experience of an overnight stay at Market Street hotel for you and a friend.
- 25% off of all Glendola Leisure venues
- Friend & Family Discount available
- We want to see your name in lights - an extra treat every time your names is positively mentioned on review websites
- Enjoy a complimentary Carlton Hotel Collection stay annually
- Design Hotels employee rate

**About Market Street hotel**:
Market Street hotel features 98 urban boutique style rooms and suites, each is complete with thoughtful touches, designed to leave a lasting impression on today’s intrepid traveller.

A medley of bold design and distinct comfort, each room exudes calm and tranquillity coupled with a vibrant atmosphere. Modern and experiential yet simultaneously homely, Market Street hotel offers a unique oasis away from the hustle and bustle of city life whilst keeping its finger on the pulse of Edinburgh’s beating heart.

**Salary**: £12.00-£12.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Reception Supervisor

    3 months ago


    Edinburgh, United Kingdom YOTEL Edinburgh Full time

    We are looking for someone to join as a **Reception** **Supervisor **to join our Mission control team (our name for Reception). **A little about the role** The role of **Mission Control Supervisor Leader** (Reception Supervisor) working at YOTEL is one of continued development and never a dull shift! You will get to interact with our great guests, making...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Reception Supervisor Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Reception Supervisor at Tillicoultry Medical Practice. As a key member of our administration team, you will play a vital role in ensuring the smooth day-to-day operation of the practice.Key Responsibilities:Provide administrative support to...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Reception Supervisor Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Reception Supervisor at Tillicoultry Medical Practice. As a key member of our administration team, you will play a vital role in ensuring the smooth day-to-day operation of the practice.Key Responsibilities:Provide administrative support to...

  • Reception Supervisor

    4 weeks ago


    Edinburgh, United Kingdom Hilton Edinburgh Carlton Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...

  • Reception Supervisor

    4 months ago


    Edinburgh, United Kingdom voco Edinburgh Royal Terrace Full time

    **Reception Supervisor**: **voco Edinburgh Royal Terrace**: **Salary**:£26500 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Edinburgh***: Located on the architectural street of Royal Terrace in Edinburgh with stunning city views and walking distance to Edinburgh Waverly Station. We are currently recruiting for a **Reception...

  • Reception Supervisor

    4 months ago


    Edinburgh, United Kingdom voco Edinburgh Royal Terrace Full time

    **Reception Supervisor**: **voco Edinburgh Royal Terrace**: **Salary**:£26,500 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Edinburgh***: Located on the architectural street of Royal Terrace in Edinburgh with stunning city views and walking distance to Edinburgh Waverly Station. We are currently recruiting for a **Reception...

  • Reception Supervisor

    4 months ago


    Edinburgh, United Kingdom voco Edinburgh Royal Terrace Full time

    **Reception Supervisor**: **voco Edinburgh Royal Terrace**: **Salary**:£26500 per annum** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Edinburgh***: Located on the architectural street of Royal Terrace in Edinburgh with stunning city views and walking distance to Edinburgh Waverly Station. We are currently recruiting for a **Reception...

  • Reception Supervisor

    20 hours ago


    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Reception Supervisor Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Reception Supervisor. As a key member of our administrative team, you will be responsible for providing exceptional support to our patients and staff.Key Responsibilities:Provide administrative support to our multi-disciplinary team, ensuring...

  • Reception Supervisor

    16 hours ago


    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Reception Supervisor Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Reception Supervisor. As a key member of our administrative team, you will be responsible for providing exceptional support to our patients and staff.Key Responsibilities:Provide administrative support to our multi-disciplinary team, ensuring...

  • Reception Supervisor

    3 months ago


    Edinburgh, United Kingdom Market Street Hotel Full time

    We are recruiting for an enthusiastic and experienced Reception Supervisor to join our Reception team at Market Street hotel, offering personalised service to our guests. **Who we are looking for**: As Reception Supervisor, you will support the Reception Manager in the daily operation, leading the guest relations team and ensuring guest expectations are...

  • Reception Supervisor

    3 months ago


    Edinburgh, United Kingdom Market Street Hotel Full time

    We are recruiting for an enthusiastic and experienced Reception Supervisor to join our Reception team at Market Street hotel. Ahead of an anticipated busy year, this role is to support our existing Reception team, offering personalized service to our guests. **Who we are looking for**: As Reception Supervisor, you will support the Reception Manager in the...


  • Edinburgh, United Kingdom NHS Scotland Full time

    Tillicoultry Medical Practice, Park StreetPark Street FK13 6AG We are a friendly GP surgery looking for a reliable and motivated individual to join our team and support the Practice Manager in the day to day running of the Practice.  Hours of work would be 30 - 35 hours per week Monday - Friday.  As Reception Supervisor you and your team are the...

  • Reception Supervisor

    3 weeks ago


    Edinburgh, Midlothian, United Kingdom Hilton Edinburgh Carlton Full time

    Would you like to work for a company that gives you:Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2...

  • Reception Supervisor

    2 months ago


    Edinburgh, Midlothian, Milton Bridge, United Kingdom DoubleTree by Hilton Edinburgh Airport Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...

  • Reception Supervisor

    4 weeks ago


    Edinburgh, Midlothian, Milton Bridge, United Kingdom Hilton Edinburgh Carlton Full time

    Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst...


  • Edinburgh, United Kingdom Malmaison Full time

    **Role: Reception Supervisor, Malmaison** **Competitive pay and benefits** **Permanent contract** **Location: Edinburgh** Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    About the RoleWe are seeking a highly motivated and organized individual to support the Practice Manager in the day-to-day running of our GP surgery. As Reception Supervisor, you will play a key role in ensuring the smooth operation of our front desk and administrative systems.Key ResponsibilitiesProvide administrative support to a multi-disciplinary team,...


  • Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    About the RoleWe are seeking a highly motivated and organized individual to support the Practice Manager in the day-to-day running of our GP surgery. As Reception Supervisor, you will play a key role in ensuring the smooth operation of our front desk and administrative systems.Key ResponsibilitiesProvide administrative support to a multi-disciplinary team,...

  • Reception Supervisor

    4 months ago


    Edinburgh, United Kingdom Holiday Inn Edinburgh Full time

    **Reception Supervisor**: **HI Edinburgh****: **The Opportunity** **Responsibilities**: - Manage and supervise the daily operations of the hotel reception, ensuring high standards are met. - Provide guidance and support to the reception team, ensuring they are trained and motivated to deliver exceptional guest experiences. - Coordinate with other...

  • Reception Supervisor

    4 months ago


    Edinburgh, United Kingdom Courtyard Edinburgh Full time

    **Reception Supervisor**: £24,380 plus Benefits Courtyard Edinburgh, Edinburgh EH1 3AF **Why join us?**: As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2022! - Stays across the UK at employee rate (a HUGE discount!) - Discounted Friends and Family rates...