Channel Operations, Senior
6 months ago
**Remote Work: Hybrid**
**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
The Zebra Channel & Sales Operations team provides proactive and reactive support both to partners, Zebra sellers and other internal Stakeholders for all program and sales related operational governance, inquiries, activities, and initiatives. We require a Senior Sales Operations/Sales Support Specialist within the team.
**Responsibilities**: Core Responsibilities**:
- Act as ‘go to person’ for Zebra sellers and external partners as it relates to operational aspects of the program - support day to day activities and become a ‘trusted advisor’
- Represent EMEA as the ‘Subject Matter Expert’ for Sales & Channel operational activities related to strategies, governance, tools, and processes
- Actively participate, contribute, and represent the EMEA team on global implementations, enhancements, initiatives, governance, and projects.
- Proactively manage implementations and enhancements to the Program which are to be deployed in the EMEA region - proactively work with local sales teams to operationalize new program launches and enhancements - including training and change management
- Identify sales or partner process improvements - devise and deploy those improvements with an ongoing focus to drive operational efficiencies and sales excellence
- Reporting of metrics and a certain amount of data analytics, to provide insights and establish actions, initiatives and opportunities for improvements and efficiencies
- Ability and willingness to support team members by having sufficient knowledge in a wide range of processes
**Qualifications**:
**Key skills**:
- Previous experience in a similar Sales Operations or Sales Support role would be desirable
- Ability for work on own initiative with mínimal supervision
- Strong Project work experience
- Proven ‘attention to detail’
- High level of enthusiasm, a strong work ethic, and highly self-motivated
- Strong communication & interpersonal skills; both spoken and written
- Action oriented and results driven
- Strong problem solving
- Excellent time and task management with ability to multitask
- Calm and assured manner with ability to deliver results under pressure either as an individual or as part of a team
- Ability to handle a fast-paced environment and challenging workload
- Natural aptitude for technology with good Excel skills
**Why Zebra?**
We offer competitive fixed salary and performance linked bonus as well as a range of corporate benefits which support the lifestyle, professional development, health and learning of our people.
Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. This is a phenomenal time to join us - we are excited to hear from you
**Equal Opportunities**:
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