Hotel Receptionist

5 months ago


StokeonTrent, United Kingdom DoubleTree by Hilton Stoke on Trent Full time

Do you want to work for a winning team?

Hotel Receptionist - £11.02 per hour with a fast track to reception supervisor depending on experience.

A fantastic opportunity has arisen for enthusiastic and passionate Hotel Receptionist to join our team. The DoubleTree by Hilton Stoke-on-Trent has spacious bedrooms, extensive food & beverage offerings, busy conference and banqueting suites and a leisure club.

As an Hotel Receptionist it is vital you have:

- A passion for outstanding customer service
- Ability to work under pressure due to a busy environment
- Ability to work to a very high standard with attention to detail
- Exceptional communication skills
- A calm, friendly and professional demeanour

Previous Hotel Reception experience and good computer literacy is preferred.

Checking guest in / out - OnQ property management system.

Cash Handling / Bank Reconciliation / Telephone Handling / Enquiries

Be Part of a Great Team
- Meals on Duty
- Uniform
- Use of Leisure Club
- Free Parking
- Discounted Hotel Stays Worldwide
- Food and Drink discounts
- Pension
- Team social events.

This is is a role in a busy environment where there is a need to prioritize, learn quickly and multi-skill at times. This role can also at times be physically demanding with a lot of time spent standing. You will work a combination of early (e.g. 7am to 3pm) and late shifts (e.g. 3pm to 11pm) across 5 days per week including 4pm-8pm support shifts.

**Job Types**: Full-time, Permanent

**Salary**: £11.02 per hour

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: DTREC 010224



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