Hotel Receptionist

4 days ago


BurtonOnTrent, United Kingdom Dovecliff Hall Hotel Full time

**Exciting opportunity has arisen to join our team.**

Part Time Hotel Receptionist - 25-30 Hours per week on average.

We are an independent 15 bedroom hotel, wedding and event venue. The hotel is undergoing a period of significant investment re-establishing it as one of the most desirable hotels in the area.

We are looking for someone ideally with hotel experience who has an outgoing personality, preferably hospitality experience and is committed to developing their career further. They must be multi skilled and pro active at all times.

Due to the nature of the role, this will involve both daytime and evening shifts, weekend and bank holiday shifts. Shifts are generally - but not exclusively 6:30am - 3pm and 2:30pm - 10:30pm.

**Key roles **:( but not limited to)

Presenting a welcoming and friendly atmosphere

Checking guests into and out of the hotel

Cash handling and processing payments

Banking and Financial enquiries

Helping our weddings and events team during the booking / planning process and on the day

Assisting with bar and restaurant service as required

Maintaining and driving standards and service

Achieve excellent customer satisfaction

**Key attributes**:
Excellent customer facing skills

Decision maker

Team player and Pro -Active

Focussed and attention to detail at all times

Strong communication skills

Punctual and reliable

Flexible approach to work

Previous hospitality experience preferable

**What we can offer you**:
Staff meals during shifts

Ongoing training

A close knit team

Exciting time to join our hotel

Tips + Fun

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.50-£11.50 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


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