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Receptionist

7 months ago

Grantown on Spey, United Kingdom Grant Arms Hotel Full time

Are you a friendly and customer-focused individual with a passion for hospitality? Join our team at a prestigious 4-star Highland Hotel as part-time or full-time Hotel Receptionist. We are offering competitive wages, holiday pay, a pension scheme, and the possibility of live-in accommodation. This is an exciting opportunity to be part of a dedicated team in one of the most picturesque locations in the region.

The Grant Arms Hotel is a renowned 4-star hotel nestled in the heart of the breathtaking Highland landscape. Our hotel is known for providing exceptional service and a warm, welcoming atmosphere to our guests. With a commitment to excellence, we are seeking a dynamic individual to join our front desk team.

**Key Responsibilities**:

- Greet guests with a friendly and welcoming demeanour.
- Check guests in and out efficiently, ensuring accuracy in reservations and billing.
- Provide information about hotel facilities, local attractions, and services.
- Handle guest enquiries and requests promptly and professionally.
- Manage reservations and room assignments to optimize occupancy.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Maintain a neat and organised front desk area.
- General administrative tasks.

**Requirements**:

- Previous experience in customer service, preferably in a hotel setting.
- Excellent communication and interpersonal skills.
- Proficient computer skills.
- Ability to multitask and remain composed in a fast-paced environment.
- Problem-solving attitude and a strong attention to details.
- Flexiblity to work various shifts, including weekends.

**Benefits**:

- Holiday pay to ensure work-life balance.
- Enrollment in our pension scheme for your financial security.
- Gratuities
- The possibility of live-in accommodation.

If you're ready to embark on a fulfilling journey in the hospitality industry and contribute to creating memorable experiences for our guests, we would love to hear from you. To apply, please submit your CV and a brief cover letter outlining your relevant experience.

Join us in making the Grant Arms Hotel a destination of choice for travellers seeking comfort, quality and genuine Highland hospitality.

**Job Types**: Full-time, Part-time, Permanent

Pay: From £11.44 per hour

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: Receptionist full-time or part-time