Front of House Receptionist

4 months ago

StokeonTrent, United Kingdom The Tawny Hotel Full time

Looking for a new challenge, and want to be part of a brand new deconstructed hotel listed in The Times 100 Best Places to Stay?

Then have we got the job for you

We are looking for passionate Receptionists full of flair and great attitude to assist in making The Tawny Hotel hotel the UK's best place to stay. This is an incredible time to join, as we have plenty of projects in the pipeline and your ideas really count The site comprises a variety of rooms from Shepherd Huts to Boathouses.
- **What’s in it for you?**_

Hospitality is all about people and we are committed to our people. We make sure you are happy and well rewarded, so that you pass that happiness onto our guests. As well as excellent training, development and progression opportunities, other benefits include:
This Room Attendant position offers:

- Hourly Rate of £12.15 per hour
- Opportunity for you to innovate and create
- Up to 28 days holiday including bank holidays per annum
- Complimentary parking
- Staff Discounts
- Complimentary meals on duty
- Company pension

Hours you will work:
You will be working from 32-40 hours over 5 days per week across a 7-day operation. Applicants must be flexible with working hours.

Shifts range from 7am - 3:30pm, 10am - 6pm and 1:30pm - 10pm.

Main Responsibilities

**Receptionists will be responsible for.**
- Checking in and Our Guests
- Duty Management Shifts
- Taking Reservations
- Balancing End of Day Reports
- Dealing with any guest issues

Rezlynx knowledge isn't required, but is advantageous

About Us

**We expect a lot, but we give a lot to get the right people. There are five main things we look for**:

- Character and personality, when you are at work, we want you to feel comfortable, to be who you are
- People who like people, those that can interact with our guests and with colleagues harmoniously.
- Positivity, and friendly smiling employees can help to create great guest experiences.
- People who naturally go that extra mile, creating that exceptional guest experience and memorable moments.
- When you tell a guest, you are happy to help, it shows in your smile. This is not just a job, it is hospitality

Please note applicants must have the right / permanent right to work in the UK and have satisfactory references.

**Job Type**: Permanent

**Salary**: £12.15 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: TAWNYRFOH

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