Front of House

7 months ago

StokeonTrent, United Kingdom PAU Adventure Ltd Full time

**Front of House Staff - 0hr**

**Interviewing now - Immediate start available**

**Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent.

We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some really sensational cakes, along with soft drinks and alcohol, all delivered in a contemporary and inviting atmosphere.

**Position Overview**: We've have an awesome team on board and as our popularity grows, we have room for another enthusiastic and customer-focused front of house team member who’ll play a crucial role in welcoming our guests and making sure that they have an enjoyable experience so that they keep coming back As part of our Front of House team, you'll be responsible for providing exceptional customer service, ensuring efficient operations, and maintaining a clean and organized environment.

**Responsibilities**:

- Greet customers warmly, take their orders, help seat them and take the first step towards creating a fantastic first impression that’ll keep them coming back for more.
- Excellent communication skills are an absolute must.
- Provide prompt and efficient service, assist in the preparation of a variety of beverages, including coffee, tea, and soft drinks along with a range of alcoholic beverages*.
- Drive sales by upselling products and highlighting promotions.
- Serve prepared food and drinks promptly and professionally, adhering to 5*EHO quality standards.
- Provide knowledgeable recommendations about menu items (including ingredients, allergens, etc), daily specials, and promotions.
- Handle cash and card transactions accurately, using the POS system.
- Maintain a clean and organized front of house area, including tables, counters, and seating areas.
- Ensure a pleasant dining experience.
- Collaborate with the chef to ensure timely and accurate order delivery.
- Attend to customer enquiries, concerns, and feedback in a courteous and efficient manner.
- Assist in setting up and closing down the cafe bar each day, including cleaning and restocking.
- Adhere to all health, safety, and hygiene regulations and company policies.
- Assist in planning and organizing special events eg, themed nights.

*as a licensed venue, our team must meet the legal UK age requirements to serve alcohol.

**Qualifications & skills**:

- Previous experience in a customer-facing role in the hospitality industry is a deal breaker.
- Previous experience in a high quality, table service environment would be a definite advantage.
- Personality is key - you’ll need a positive attitude, a team-oriented mindset, a great sense of humour, an infectious smile and the ability to demonstrate excellent communication and interpersonal skills.
- A friendly, approachable demeanor with a passion for delivering outstanding customer service is a must.
- Strong multitasking abilities and attention to detail, coupled with the ability to work well under pressure and handle busy periods effectively.
- Knowledge of coffee and experience serving alcoholic beverages is a plus.
- Flexibility to work varying shifts, including weekends, bank holidays and occasional evenings.
- Food hygiene certification is desirable but not essential (training provided).

**Benefits**:

- Competitive hourly wage with opportunities for tips (you’ll keep your own tips).
- Staff discounts on food, beverages, and merchandise (across all the company’s businesses).
- Opportunity to work in a dynamic and lively environment.
- Potential for growth and advancement within the company as the brand grows.
- Training and development opportunities to enhance your skills.
- Fun and engaging team environment with regular team events.
- **Thank you for your prior interest, however, previous applicants need not reapply.**_

Please send your CV and a cover letter detailing your relevant experience and why you are interested in joining our team. Let us know the number of hours and days that work best for you (we can't promise an exact match but if we know, we can try).

**Job Type**: Zero hours contract

Pay: £11.66 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)
- customer service: 1 year (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: PCL-FOH-May24

  • Front of House

    7 days ago

    Stoke-on-Trent, United Kingdom Pertemps Stoke Full time

    **Front of house staff** Pertemps Stoke are currently recruiting Front of house staff to work in the Alton Towers resort. Not only does the resort have the UK's largest theme park they also have four hotels and tons of family entertainment. This role can be either full or part time. If you are interested in the position but do not drive or have access to...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn -** Hotel** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 20 hours per week, paying up to £11.79 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at **Premier Inn** in **Stoke on Trent (ST4 8JG)**. As the friendly face of our hotel, use your fun personality...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 16 hours per week, paying up to £11.79 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Premier Inn in Stoke. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Waiter/waitress - Front of House

    1 week ago

    Stoke-on-Trent, United Kingdom Chicino's Peri Grill & Steakhouse Full time

    We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal. To be...

  • Front of House Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Knights Full time

    Job Title: Front of House SpecialistWe are seeking a highly motivated and organized individual to join our team as a Front of House Specialist. In this role, you will be responsible for delivering exceptional customer experiences in our office environment.The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.Job...

  • Front of House Manager

    6 days ago

    Stoke-on-Trent, United Kingdom C2 Recruitment - Retail, Hospitality & Leisure Specialists Full time

    **Front of House Manager** **Stoke On Trent** **Salary-£25,000 a year** **Full-time - 40 Hours a week** **Key responsibilities** - Optimising profits by controlling costs, working to budgets and developing new revenue streams. - Ensuring company policies are followed, audited and constantly evolving. - Monitoring and improving spend per head, admission...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing now - Immediate start available** **Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some...

  • Front of House

    7 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing first week of January - Immediate start available** **Company Overview**: PAU Café Bar is a newly launched, vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal...

  • Front of House Catering Assistant

    2 weeks ago

    Stoke-on-Trent, United Kingdom abm catering limited Full time

    **Job: Front of House Catering Assistant** **Pay**: **£9.00 age dependant** **Job Ref: Bet365** **Hours Per Week: 12.00pm - 8.00pm Mon - Wed, 10.00am - 6.00pm Thurs-Fri** **Work Location area: Etruria, Stoke-on-Trent ST1 5SS** **Summary**: We have an exciting opportunities for a full time **Front of House Catering Assistant** to work within our...

  • Front Of House Manager

    3 weeks ago

    Stoke-on-Trent, United Kingdom Knights Full time

    Knights is a legal and professional services business with around 1,500 colleagues delivering premium quality professional services to more than 10,000 clients from 26 office locations across the UK.We empower our people to deliver outstanding advice to enable our clients to achieve their goals, allowing us all to thrive.Our clients receive the best service...

  • Front of House Staff

    7 months ago

    Stoke-on-Trent, United Kingdom The Swynnerton Arms Full time

    We are looking for new people to join Front Of House Team. - **Competitive hourly rate with regular review stages enabling the potential to earn up to 12% above minimum wage**: - **career progression and employee benefits also available with this position**: - **50% Discounted food when on shift**: - **range of extensive employee benifits** **Must be of...

  • Front of House Staff

    7 months ago

    Stoke-on-Trent, United Kingdom The Swynnerton Arms Full time

    We are looking for new people to join Front Of House Team. - **Competitive hourly rate with regular review stages enabling the potential to earn up to 12% above minimum wage**: - **career progression and employee benefits also available with this position**: - **50% Discounted food when on shift**: - **range of extensive employee benifits** **Must be of...

  • Facilities Coordinator

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Knights Full time

    Job Description: Facilities Coordinator - Front of HouseWe are seeking a highly organized and proactive Facilities Coordinator to join our team as Front of House Manager. The successful candidate will be responsible for ensuring a positive and respectful environment for everyone within the office.Key responsibilities include leading a small team of four,...

  • Front of House Senior Manager

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    We are seeking a results-driven Front of House Lead to join our Primary Care Directorate at North Staffordshire Combined Healthcare NHS Trust.This is a Band 5 role, with an estimated annual salary of £31,950 - £39,960, working full time (37 hours).About the RoleThe successful candidate will be responsible for leading and managing the front-of-house...

  • Front of House

    1 week ago

    Stoke-on-Trent, United Kingdom Caster's Alsager Full time

    Caster’s is a locally established, well regarded social dining restaurant in the heart of Alsager. Our team work across breakfast, lunchtime and dinner services offering a range of both British dishes and international classics. We pride ourselves on our delicious food and outstanding service. **Essential Skills**: - Provide seamless service for our...

  • Front of House Manager

    3 weeks ago

    Stoke-on-Trent, United Kingdom Knights Full time

    Knights is a legal and professional services business with around 1,500 colleagues delivering premium quality professional services to more than 10,000 clients from 26 office locations across the UK. We empower our people to deliver outstanding advice to enable our clients to achieve their goals, allowing us all to thrive.Our clients receive the best service...

  • Front of House Manager

    3 weeks ago

    Stoke-On-Trent, United Kingdom Knights Full time

    Knights is a legal and professional services business with around 1,500 colleagues delivering premium quality professional services to more than 10,000 clients from 26 office locations across the UK. We empower our people to deliver outstanding advice to enable our clients to achieve their goals, allowing us all to thrive.Our clients receive the best service...

  • Front of House Manager

    3 weeks ago

    Stoke-on-Trent, Staffordshire, United Kingdom Knights Full time

    Knights is a legal and professional services business with around 1,500 colleagues delivering premium quality professional services to more than 10,000 clients from 26 office locations across the UK. We empower our people to deliver outstanding advice to enable our clients to achieve their goals, allowing us all to thrive.Our clients receive the best service...