Front of House

6 months ago

StokeonTrent, United Kingdom PAU Adventure Ltd Full time

**Front of House Staff - 0hr**

**Interviewing first week of January - Immediate start available**

**Company Overview**: PAU Café Bar is a newly launched, vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent.

We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some really sensational cakes, along with soft drinks and alcohol, all delivered in a contemporary and inviting atmosphere.

**Position Overview**: We've already recruited an awesome team and as our launch has gone so well, we have room for a few more enthusiastic and customer-focused front of house staff who’ll play a crucial role in welcoming our guests and making sure that they have an enjoyable experience so that they keep coming back As part of our Front of House team, you'll be responsible for providing exceptional customer service, ensuring efficient operations, and maintaining a clean and organized environment.

**Responsibilities**:

- Greet customers warmly, seat them quickly and take the first step towards creating a fantastic first impression that’ll keep them coming back for more.
- Excellent communication skills are an absolute must.
- Provide a prompt and efficient table service, accurately taking and submitting customer orders, whether for food, beverages,
- Assist in the preparation of a variety of beverages, including coffee, tea, and soft drinks along with a range of alcoholic beverages*.
- Serve prepared food and drinks promptly and professionally, adhering to quality standards.
- Provide knowledgeable recommendations about menu items (including ingredients, allergens, etc), daily specials, and promotions.
- Handle cash and card transactions accurately, using the POS system.
- Maintain a clean and organized front of house area, including tables, counters, and seating areas.
- Ensure a pleasant dining experience.
- Collaborate with the chef to ensure timely and accurate order delivery.
- Attend to customer enquiries, concerns, and feedback in a courteous and efficient manner.
- Drive sales by upselling products and highlighting promotions.
- Assist in setting up and closing down the cafe bar each day, including cleaning and restocking.
- Adhere to all health, safety, and hygiene regulations and company policies.
- Assist in planning and organizing special events eg, themed nights.

*as a licensed venue, our team must ideally meet the legal UK age requirements to serve alcohol.

**Qualifications & skills**:

- Previous experience in a customer-facing role in the hospitality industry is a deal breaker.
- Previous experience in a high quality, table service environment would be a definite advantage.
- Personality is key - you’ll need a positive attitude, a team-oriented mindset, a great sense of humour, an infectious smile and the ability to demonstrate excellent communication and interpersonal skills.
- A friendly, approachable demeanor with a passion for delivering outstanding customer service is a must.
- Strong multitasking abilities and attention to detail, coupled with the ability to work well under pressure and handle busy periods effectively.
- Knowledge of coffee and experience serving alcoholic beverages is a plus.
- Flexibility to work varying shifts, including weekends and holidays.
- Food hygiene certification is desirable but not essential (training can be provided).

**Benefits**:

- Competitive hourly wage with opportunities for tips (you’ll keep your own tips).
- Staff discounts on food, beverages, and merchandise (across all the company’s businesses).
- Opportunity to work in a dynamic and lively environment.
- Potential for growth and advancement within the company as the brand grows.
- Training and development opportunities to enhance your skills.
- Fun and engaging team environment with regular team events.
- **Thank you for your prior interest, however, previous applicants need not reapply.**_

Please send your CV and a cover letter detailing your relevant experience and why you are interested in joining our team. Let us know the number of hours and days that work best for you (we can't promise an exact match but if we know, we can try).

**Job Type**: Zero hours contract

**Salary**: £10.62 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: PCL-FHO-Feb24

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn -** Hotel** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer...

  • Front of House

    6 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 20 hours per week, paying up to £11.79 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at **Premier Inn** in **Stoke on Trent (ST4 8JG)**. As the friendly face of our hotel, use your fun personality...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 16 hours per week, paying up to £11.79 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Premier Inn in Stoke. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing now - Immediate start available** **Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing now - Immediate start available** **Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some...

  • Front of House Staff

    5 months ago

    Stoke-on-Trent, United Kingdom The Swynnerton Arms Full time

    We are looking for new people to join Front Of House Team. - **Competitive hourly rate with regular review stages enabling the potential to earn up to 12% above minimum wage**: - **career progression and employee benefits also available with this position**: - **50% Discounted food when on shift**: - **range of extensive employee benifits** **Must be of...

  • Front Of House

    1 month ago

    Stoke-On-Trent, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently recruiting for Front of House/Bar Staff staff for our clients based in Stoke. These are temporary positions. Duties will include: Follow the procedures for food and drink service Till work will be involved but full training will be given Serving drinks at the bar may be required Ensuring the highest standard of customer...

  • Front of House Team Member

    6 months ago

    Stoke-on-Trent, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Team Member **Front of House Team Member** **Stoke on Trent | Reception | Permanent | part time** **£22,755.20 pro rata** **16 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have...

  • Front Of House

    1 month ago

    Stoke-on-Trent, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently recruiting for Front of House/Bar Staff staff for our clients based in Stoke. These are temporary positions. Duties will include: Follow the procedures for food and drink serviceTill work will be involved but full training will be givenServing drinks at the bar may be requiredEnsuring the highest standard of customer service...

  • Front of House Staff

    5 months ago

    Stoke-on-Trent, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a front of house team member on a full time at Brindley Farm ST1 5GP. As part of our award-winning Greene King Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer. Working with passionate and...

  • Front of House Staff

    5 months ago

    Stoke-on-Trent, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a front of house team member on a full time at Brindley Farm ST1 5GP. As part of our award-winning Greene King Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer. Working with passionate and...

  • Front of House Staff

    5 months ago

    Stoke-on-Trent, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a front of house team member on a full time at Brindley Farm ST1 5GP. *Must be able to work weekends* As part of our award-winning Greene King Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer....

  • Front of House Staff

    5 months ago

    Stoke-on-Trent, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a front of house team member on a full time at Brindley Farm ST1 5GP. *Must be able to work weekends* As part of our award-winning Greene King Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer....

  • Front of House Staff

    6 months ago

    Stoke-on-Trent, United Kingdom Greene King Full time

    We’re in need of some talented individuals to join us as a front of house team member on a full time at Brindley Farm ST1 5GP. As part of our award-winning Greene King Pub Team, your role will be supporting in leading a warm welcoming pub that is always lively, fun, and a team with a genuine desire to please the customer. Working with passionate and...

  • Front of House Supervisor

    5 months ago

    Stoke-on-Trent, United Kingdom Emma Bridgewater Full time

    The Front of House Café Supervisor will support the Front of House Manager with the smooth operation of the café team at our Stoke on Trent site, offering outstanding customer experience while maintaining an efficient service in our fast-paced café. **Hours of Work: 23 hours per week (average), any 3 days from 7.** **Key duties and...

  • Front of House Supervisor

    6 months ago

    Stoke-on-Trent, United Kingdom Emma Bridgewater Full time

    The Front of House Café Supervisor will support the Front of House Manager with the smooth operation of the café team at our Stoke on Trent site, offering outstanding customer experience while maintaining an efficient service in our fast-paced café. **Hours of Work: 23 hours per week (average), any 3 days from 7.** **Key duties and...

  • Front of House

    5 months ago

    Burton-On-Trent, United Kingdom Beefeater Full time

    We're currently recruiting in our Merry Monk Beefeater. Working 12 - 35 hours per week, paying up to £10.52 per hour. **Front of House - Burton on Trent - Merry Monk Beefeater** Come and be the friendly face of **Beefeater** in **Burton on Trent (DE14 2DQ)**. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of...

  • Front of House Assistant

    5 months ago

    Burton-On-Trent, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Burton Department: Front of House / Reception Job type: Permanent **Salary**: £11.44 Job ref: 031078 Published: about 4 hours ago Job Title : Front of House Assistant Hours : 16 hours over 2 days Rate of Pay : £11.44 per hour Location : Burton About the Role We are currently looking for a Front of House...

  • Front of House Hotel Porter

    5 months ago

    Stoke-on-Trent, United Kingdom The Tawny Hotel Full time

    **MUST DRIVE DUE TO ROLE AND LOCATION** Are you full of flair, charisma and 1st class customer service? Then this is the role you are looking for! The Tawny Hotel is looking for Front of House Hotel Porters with a can do attitude, and that will help make The Tawny the place to be. The Tawny hotel is a deconstructed hotel that comprises of a main building...