Customer Service Coordinator

2 weeks ago


Northampton, United Kingdom Impact Recruitment Ltd Full time

**Customer Service Coordinator**

**£23,500**

**Permanent**

**Northampton, NN4**

**Monday to Friday, 8:30am-4:30pm / 9:30am-5:30pm**

**_Are you an efficient administrator who pays great attention to detail? _**

**_Are you an organised individual able to meet tight deadlines? _**

**_If this sounds like you and you have previous experience in a similar role, then we'd love to hear from you ASAP_**

Our Client in Northampton is seeking an **Administrator**to join their existing team.

**Key Responsibilities for the Administrator include**:

- Inputting orders onto system accurately
- Ensure all fulfilment requirements are in place for back orders in line with business SLAs
- Resolving any electronic orders that fail within the order processing system
- Respond to queries and requests within the team's shared inbox in a timely manner
- Investigate orders that have not reached fulfillment
- Running and generating reports

**Skills and Experience required from the Administrator include**:

- A minimum of 2 years Administration experience
- Excellent attention to detail and high levels of accuracy
- Ability to use own initiative to solve problems
- Ability to work to deadlines in a fast-paced environment
- IT Literate including Excel and Word

All responses will be managed in line with the new GDPR regulations.

**Impact Recruitment is an employment agency working on behalf of our client.



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