Business Administration Apprenticeship
6 months ago
The role of a Business Administration assistant is to support the office function of the surgery. This will include supporting various office functions including answering phones, completing administration functions and work on a computer, encouraging efficiencies.
25hrs per week, 21hrs on reception + 4hrs study time.
Minimum wage for your age
**Vacancy description**
A fantastic opportunity has arisen to join the NHS, working with a dedicated team to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. An opportunity to join the NHS, delivering administrative and receptionist support to a doctors surgery in Heston. This is a fantastic start to your career if you are looking to get into secretarial, receptionist, administrative or a clinical based role.
**Duties and responsibilities**
- Greet and direct patients/visitors arriving for appointments
- Answer the telephone courteously and respond to all telephone inquiries
- Register new patients
- Check prescriptions
- Collect certain fees from patients
- Make new and follow-up appointments for patients over the telephone
- Ensure confidentiality on all matters
**Administration duties**:
- Scan clinical correspondence using Docman (training to be provided)
- Receive and record new medical records arriving to the practice
- Prepare deduction summaries and print outs for patients who are moving to a new practice
- Take responsibility for ensuring the notice boards are tidy and updated regularly
- Filing and archiving
- Assist with the various recall programmes
**Desired skills**
- Good IT, Literacy and Numeracy skills
- Organisational and problem solving skills
- Verbal communication skills - ability to deal with people in person and on the telephone
- Accurate and thorough approach
- Comfortable working to agreed objectives
- Ability to work without supervision
**Personal qualities**
- Pro-active and able to use own initiative
- Outgoing, confident personality
- Team player
- Highly motivated
- Mature outlook
- Interested in/aptitude for learning new skills/taking on new challenges
- Reliability
**Desired qualifications**
5 GCSEs (or equivalent) grades 9-4/A*-C, including English and maths.
**Future prospects**
This is a great start to your career if you are looking to get into the NHS.
**Things to consider**
Employer
Employment Type
Apprenticeship
Minimum Experience
Entry-level
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