Senior Correspondence Officer

7 months ago

Guildford, United Kingdom National Highways Full time

National Highways is seeking a Senior Correspondence Officer to join our Ministerial & Parliamentary Affairs Team based at our headquarters in Surrey. This is an exciting opportunity to work within our External Affairs team supporting our wider engagement with Government and elected representatives.

Our Ministerial & Parliamentary Affairs Team works closely with the Department for Transport (DfT) to manage day to day parliamentary and Ministerial correspondence and briefings, as well as providing wider external affairs support to the business across our regions.

The team plays a vital, national role by ensuring that National Highways fulfils its formal responsibilities to the Department for Transport by providing timely, accurate and high-quality correspondence and information on a range of issues.

This role will be based out of our headquarters in Guildford, Surrey. Our office benefits from excellent rail links served by the train station directly opposite our modern office space.

**What you’ll be leading on**
- Direct and oversee the drafting of accurate and high-quality correspondence and briefings on National Highways activity.
- Effectively manage all pending DfT requests for information; including monitoring the drafting status of; correspondence, briefing notes and responses to general information enquiries.
- Support the Department for Transport with National Highways related Parliamentary Questions, Ministerial Correspondence and other briefing requests.
- Follow established team processes including data entry and maintaining accurate record keeping.
- Work closely with National Highways Head of External Affairs and our regional External Affairs managers. Contribute to the wider activities of the External Affairs team as required.

**To be successful**
- Excellent standards of written communication with experience of the preparation of high-level correspondence and briefing notes.
- Demonstrable experience of exercising excellent judgement.
- Able to independently identify sensitive issues and manage them appropriately.
- Experience of working in a pressurised environment to tight deadlines.
- High levels of personal integrity and able to manage sensitive information.
- A dependable team player who can also work independently.
- Knowledge of UK Parliament and Government departments.

A bit about us

Our directorate plays a critical role in National Highways. We set the course for strategic roads, enabling the company to deliver economic and social benefits through meeting the needs of our customers and clients, as well as our regulatory obligations.

We are the focal point within National Highways responsible for providing the corporate strategic planning function for the organisation.

We deliver critical analytical support, provide strategic direction for our customer service imperative, partner with colleagues across the business to devise and deliver communications activities, and we shape, lead and drive the overall transformation of National Highways.

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