Senior Team Administrator
4 days ago
You will be joining an established administration team which provides administrative support for clinical staff across the county of Buckinghamshire.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is committed to providing excellent specialist learning disability health services across the country. HPFT is a thriving and growing organisation; now providing community learning disability services in Buckinghamshire, as well as services in Hertfordshire, Essex and Norfolk.
The team consists of a range of health care and administrative professionals including Occupational Therapists, Physiotherapists, Speech and Language Therapists, Psychologists, Psychiatrists, Dieticians, Nurses, Administrators, Positive partnerships team and a team manager. The team provides services across the whole of Buckinghamshire, and has two community hubs, one in High Wycombe and one in Aylesbury.
Buckinghamshire is a county in South East England which borders North West London, with direct train routes in to the city centre from many of the county’s historic and picturesque towns such as Beaconsfield, Marlow and Amersham. From High Wycombe, the train in to the city centre takes a little as twenty three minutes. There are also excellent connections to the rest of the UK and the M40, M1, M25, and M4 are all within easy reach.
- Proficient Minute taking skills - via multiple methods (e.g. virtual meetings, transcriptions, face to face).
- Supporting the clinical coordinators with the arranging of CPA / HCA meetings for service users.
- Previous experience of managing multiple diaries and coordination of a variety of different health professionals.
- Providing accurate word processing, formatting and proof reading of letters, reports etc.
- Providing IT support for the clinical staff team.
- Answering of main office telephone, taking messages and escalating concerns as required.
- Purchasing items using the e-procurement / NHS supply chain systems.
- Liaising with estates to make sure site issues are dealt with in a timely manner in line with local / trust policies.
- To provide in conjunction with other administrative staff within the team, cross cover for admin staff during periods of heavy work pressures or absence.
- Oversight of room / desk book systems in office base
- Ensuring all post is received and despatched in a timely manner.
- Provide effective management of the electronic and paper archiving systems, ensuring timely retrieval and tracking of case notes.
- To undertake any other duties appropriate with the banding as requested by line manager.
- Maintain confidentiality of PID (personally identifiable data) by disposing of correctly, transmitting safely and expeditiously as well as policing ‘clear desk clear screen’ policy.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
**Our Trust values are**:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on ”
**Base**: Anglo Office Park, High Wycombe (This role involves travel across county and working from our Aylesbury Base)
Providing first line of contact into the team via telephone and face 2 face, dealing with members of the public service users / family members as well as professionals internal and external to our team. Ensuring smooth running of the High Wycombe Office Base by ordering stationary / equipment and liaising with estates.
Values and Behaviours
Our values and behaviours have been developed by over 800 service users, carers and members of staff. They describe how we aim to be with service users, carers and each other. By living our values we will deliver our ambition to be a leading pro
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