Payroll Coordinator
4 months ago
Overview:
**Job Title**: Payroll co-ordinator
**Location**: Haywards Heath (Hybrid working)
**Role overview**
The post holder will be working for the Group Payroll Team within Group Finance. You will be responsible for providing an accurate and customer focused payroll service, working for the Group Payroll and Benefits manager with a medium sized team and with the support of a Payroll Supervisor
**Responsibilities**:
**Responsibilities**:
- Preparing accurate monthly payrolls for Group Companies, over 3 payrolls and multiple PAYE references, whilst maintaining a high level of accuracy and adhering to strict deadlines
- To liaise and work closely with the HR Service Centre Assistants to ensure all basic data including new starters, leavers and contractual changes are processed and received in line with payroll cut off dates
- To compile, prepare and complete uploads of monthly allowances, timesheets and deductions and other complex imports
- To liaise with Executives and staff with delegated authorities to ensure all monthly payments are signed off correctly and in line with the Group’s Financial procedures
- To establish and maintain good communications with all areas of the business and its employees ensuring service levels are maintained and an excellent service is provided at all times, making each visit to payroll a pleasant one
- To be proactive in contacting other areas of the business to improve service levels, remedy persistent reoccurring issues or problems and to eliminate payroll errors
- To always put the customer first, both internal and external and offer an excellent customer service
- To fully investigate ALL queries on behalf of employees and respond within service levels and react to incident resolution
- In conjunction with the Payroll Manager, to oversee the effective provision of payroll processes for the HRSC Team and ensure all legal obligations are met
- To ensure effective communications with HMRC regarding tax issues and queries with student loans, tax codes and tax queries. Wherever possible promoting the HRMC website for employee use of their self-service portal
- To complete ad-hoc payroll and data accuracy checks and report errors to the HR Service Team
- To complete ad-hoc payroll and data accuracy checks and report errors to the HR Service Team
- To maintain an up to date and good practical working knowledge of Payroll legislation, changes and enhancements
- To continually strive to offer the best service possible and promote the payroll team.
- To keep up to date with the SDWorx payroll system with training.
**Skills**:
- Previous experience working within a payroll team/environment
- Experience of processing multiple payrolls in a large diverse organisation
- experience of SDWorx would be a nice to have but not essential.
- excellent level of payroll knowledge and legislation. CIPP qualification desirable but not essential
- experience of working with HMRC
- Solid payroll experience and knowledge including SMP, SSP, SPP and SAP
- Some exposure to EDI and TRI transactions
- Ability to work in a fast paced, varied and demanding environment
- Enjoys a challenge
**About you**
- Attention to detail
- Numerate
- IT Literate
- Excellent communication and customer service skills
- Experience with Excel
- Ability to work under pressure and on own initiative
- Team player
- 'can do' attitude
Qualifications:
**What are we doing to help us build a thriving, inclusive community?**
Our ambition is to build a more diverse, equal and inclusive workplace for everyone and we have a mission statement in place to reinforce our commitment. However, that’s the easy part
Our key challenges are
- How we continue to nurture positive behaviours in our own culture to foster healthy, happy and collaborative colleagues where performance is recognised and differences celebrated.
- How we strive to build our own internal community to better reflect the diverse communities we serve.
To help us achieve this, we have recently established an employee network called
**#WeAreMarkerstudy** - a body of proactive colleagues with diverse interests and experiences, who have volunteered themselves to be part of a driving force for positive change.
Change won’t happen overnight or without the support of our colleagues, but we are now in a good position to make realistic and manageable plans in order to see them flourish in the future.
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