Live Window Optimisation Executive

7 months ago


Heathrow, United Kingdom British Airways Full time

**Purpose of the Role**

Responsible for the tactical optimisation of capacity and demand within the 14 day live Cargo window in order to generate revenue benefit, improved Customer Service and a stable handover to operational teams. Optimisation of network focus and backlog management - providing solutions and support, and protect appropriate capacity for any recovery, providing reporting and insight to key stakeholders over Cargo

**Key Accountabilities**
- Manage forward booking window to optimise booking profiles across the network to free up
future saleable capacity and ensure load factors/revenue fully optimised
- Manage backlog recovery process & reporting - protect capacity for recovery, optimise
gateways, review solutions with key stakeholders across inventory and sales teams to drive
improved customer experience
- Review live baggage requirements in order to tactically optimise capacity for cargo demand
and generate incremental revenue through clawback/better forecasting of requirements
- Act as the central interface with OpCo pax teams to get insight into baggage policy by sector,
challenge ramp/loading processes and support Inventory teams with longer term set up
requirements
- Provide out of hours support to Inventory teams, as well as providing tactical consultation
and support to live window activities (Critical quoting, project shipments, allocations,
restrictions)
- Provide commercial support to tactical queries and facilitate acceptance
- Align closely with Hub teams to support operational and flight planning integration
- Centralise booking queue and alerts queue processes and manage tactically
- Develop robust process mapping for key activities and adopt a Continuous Improvement
framework to further deliver revenue benefit

As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.

We are one of the world's largest cargo carriers, come and be part of it.



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