![British Airways](https://media.trabajo.org/img/noimg.jpg)
Colleague Experience Executive
1 week ago
A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
**The role**:
An exciting opportunity to join British Airways as a Colleague Experience Executive has arisen
Working in the Colleague Experience team, you will support the implementation of our Colleague Experience strategy by promoting efforts aimed at enhancing productivity through improved products and services that innovate, aid retention, and build a great employer brand to attract new talent.
**What you’ll do**:
- Support the execution of our colleague experience transformation initiatives and projects, working closely with external partners where required.
- Regular review of insights from our RealityCheck, OHI and other colleague listening channels, aligning them with the colleague lifecycle to optimise and craft a positive work environment.
- Collaborate with the wider People team to bring key topics and initiatives to life.
- Work alongside the Colleague Experience Manager to provide upskilling and education to our line managers, to equip them with the necessary tools for effective colleague experience activities.
**About you**:
- Excellent verbal and written communication skills, with the ability to build and maintain relationships at all levels of the business.
- Champions innovation and curious to use digital solutions to support our colleague experience.
- Analytical mind-set and able to track and recognise data trends that inform decision making.
**Your experience**:
- Experience working in an employee engagement environment is essential.
- Programme/project management experience is desirable.
- Track record of managing successful relationships in a complex organisation is preferable.
**What we offer**:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
**Inclusion & Diversity**:
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
- Download Job Description
-
Colleague Development Executive
3 weeks ago
Heathrow, United Kingdom British Airways PLC Full timeAs the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the...
-
Colleague Experience Coordinator
2 weeks ago
Heathrow, United Kingdom British Airways Full timeThis is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...
-
Property Workplace Experience Executive
3 weeks ago
Heathrow, United Kingdom British Airways Full timeIf your passion is connecting with our Workplace in the most dynamic and business effective way, then this opportunity could be the start of a very engaging journey. We are committed to improving and maintaining our Workplace Experience for all our Colleagues across our whole portfolio. We are also committed to our Corporate Social Responsibility by being...
-
Heathrow, United Kingdom British Airways Full timeAs the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share...
-
Property Workplace Experience Executive
7 days ago
Heathrow, United Kingdom British Airways Full timeIf your passion is connecting with our Workplace in the most dynamic and business effective way, then this opportunity could be the start of a very engaging journey. We are committed to improving and maintaining our Workplace Experience for all our Colleagues across our whole portfolio. We are also committed to our Corporate Social Responsibility by being...
-
Digital Colleague Experience Specialist
2 months ago
Heathrow, United Kingdom British Airways Full timeThis is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...
-
Colleague Engagement Exec
2 months ago
Heathrow, United Kingdom British Airways Full time**Commercial Colleague Engagement Exec**: This is a key time to be joining British Airways as we build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we...
-
Customer Experience Lead
1 week ago
Heathrow, United Kingdom British Airways Full timeLooking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and...
-
Learning Design Executive
2 months ago
Heathrow, United Kingdom British Airways Full timeLearning Design Executive **READY FOR A NEW ADVENTURE?** We are looking for a Learning Design Executive to join the Learning Design and People Development Team here at British Airways, Global Learning Academy. We are a creative team of design experts responsible for the development and implementation of learning solutions across the airline. You will work...
-
Ground Experience Executive
2 months ago
Heathrow, United Kingdom British Airways Full timeThis is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...
-
Learning Design Executive
1 week ago
Heathrow, United Kingdom British Airways Full timeLearning Design ExecutiveREADY FOR A NEW ADVENTURE?We are looking for a Learning Design Executive to join the Learning Design and People Development Team here at British Airways, Global Learning Academy.We are a creative team of design experts responsible for the development and implementation of learning solutions across the airline. You will work with the...
-
Customer Experience Lead
1 month ago
Heathrow, United Kingdom British Airways PLC Full timeLooking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo...
-
Customer Experience Lead
1 month ago
Heathrow, United Kingdom British Airways PLC Full timeLooking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo...
-
Customer Experience Lead
3 weeks ago
Heathrow, United Kingdom British Airways PLC Full timeLooking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo...
-
Customer Experience Executive Uk&i
3 weeks ago
Heathrow, United Kingdom British Airways Full time**Purpose of the Role**: Provide a more centralised and strategic customer experience relationship for UK and Ireland exports and imports, complementing existing customer service query organisations, enabling the sales team to focus on business development. **Key Interfaces** **Internal** Hubs (LHR, DUB, MAD), KAMs, Trucking and Network teams, Contact IAG...
-
Operational Safety Executive
2 months ago
Heathrow, United Kingdom British Airways Full timeOperational Safety Executive Do you put Safety and Security at the heart of all you do? Are you an effective communicator? Do you possess the ability to drive a safe and secure operation at Heathrow? If so, then we would like to hear from you. We’re looking for Operational Safety Executives to join the Heathrow Safety & Security Team, providing...
-
Head of Customer Experience
2 months ago
Heathrow, United Kingdom British Airways Full time**HEAD OF CUSTOMER EXPERIENCE**: **OUR BUSINESS**: At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really...
-
Property Workplace Executive
3 weeks ago
Heathrow, United Kingdom British Airways Full timeThis is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past - but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities...
-
Resource Planning Executive
3 weeks ago
Heathrow, United Kingdom British Airways Full timeLet your originality soar - Download Job Description As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been...
-
Customer Experience Executive Uk&i
7 days ago
Heathrow, United Kingdom British Airways Full timePurpose of the Role:Provide a more centralised and strategic customer experience relationship for UK and Ireland exports and imports, complementing existing customer service query organisations, enabling the sales team to focus on business development.Key InterfacesInternalHubs (LHR, DUB, MAD), KAMs, Trucking and Network teams, Contact IAG and Products....