Colleague Development Executive

3 weeks ago

Heathrow, United Kingdom British Airways PLC Full time

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

This is an exciting opportunity to join the Airport and Crew Training team at the Global Learning Academy

Colleague Development Executive

As a Colleague Development Executive, you will have the opportunity to collaborate closely with the Colleague Development Manager in shaping and implementing development strategies for both our airport and cabin crew training teams. Your role will be pivotal in ensuring that our team members are equipped with the essential skills needed to excel in a fast-paced and ever-evolving environment. By focusing on the right people and their professional growth, you will help foster a culture of continuous improvement and agility within our organisation. This role offers a unique chance to make a meaningful impact, driving the success of our development initiatives and contributing significantly to the future of our agile delivery plan. Your efforts will play a key part in positioning our team to meet current and future challenges effectively.

 

What you'll do:

  • Conduct thorough analysis of future training needs based on operational requirements.
  • Partner with stakeholders across the GLA, operational planning, airport, and crew training functions, to identify and mitigate skills gaps.
  • Design and implement targeted development to equip trainers with the skills to excel and adapt to changes in training delivery.
  • Collaborate with GLA leaders to establish succession plans to identify and develop high-potential colleagues for future training roles.
  • Work closely with planning teams to ensure development strategies align with the dynamic requirements of the operation.
  • Establish KPIs to measure effectiveness and ROI of development strategies, and their impact on people and our business.
  • Implement tactical changes to people plans to maintain operational resilience.
  • Identify and plan continual professional development for trainers. 
  • Partner with GLA teams to identify and implement change to drive efficiency, productivity and transformation.
  • Maintains trainer records in line with compliance standards.
  • Responsible for recruitment strategies and methodology, coordinating onboarding for GLA and line trainers.

 

What you'll bring to British Airways:

  • Highly motivated and results oriented.
  • Strategic thinking with the ability to align development efforts with business goals and long-term objectives.
  • Proven ability to conduct thorough needs assessments and translate them into actionable development plans.
  • Strong analytical and problem-solving skills with a data-driven approach.
  • Able to lead and deliver change.
  • Action orientated, drives pace, challenges appropriately to maintain momentum.
  • Able to pivot quickly to address emerging risks and issues. 
  • Able to use and synthesise data, insights and statistics and translate results to better solutions.
  • Ability to self-motivate and manage time effectively.
  • Effective collaboration, communication and influencing skills.
  • Innovative thinking and creative problem solving.
  • Resilient, remains calm when under pressure.
  • IT skills including Microsoft Excel and SharePoint.

 

Your experience:

  • Strong analytical experience from a resource planning role 
  • Experience in solving complex planning problems 
  • Experience working with complex IR agreements 
  • Effective working with external and internal partners and with cross cultural groups 
  • Deep understanding of operational training for airport and cabin crew colleagues 
  • Strong spreadsheet modelling and data extraction 
  • Manpower planning experience 

 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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