Receptionist/administrative Assistant

3 weeks ago


Gateshead, United Kingdom Ben Hoare Bell LLP Full time

We are currently looking for a Receptionist / Administrative Assistant to join our team at our Gateshead office.

**JOB DESCRIPTION**

Presently based at: Gateshead

Supervised by: A Partner

**Overview**

Ben Hoare Bell LLP is a well-established legal firm operating from three offices in Sunderland, Gateshead and Newcastle.

The firm has a strong ethical base and wishes to remain committed to operating within the publicly funded area of legal work, offering a high quality service to people regardless of means.

On occasion the post holder may be required to provide support at other offices or locations from which the firm operates.

**Main Duties and Responsibilities**
- **General**

To work on reception and deal with clients and third parties face to face and on the telephone. To undertake other administrative and departmental tasks.
- **Data input**

To work with the firm's case management system including data input for client and matter details, recording fee earner time and processing files to be archived and destroyed.
- **Work with other agencies and the public**
- **Administration**

To undertake a range of administrative tasks relating to case files. To record messages and to ensure that the relevant fee earner receives information in a relevant and timely manner. To deal with the post and diaries in an efficient manner.
- **Office Environment**

To assist in work which maintains the fabric and quality of the work environment.

**This Job Description is not intended to be a complete and detailed statement of the responsibilities of the post.**

**The Post will be reviewed on an annual basis. The Post Holder will be invited to contribute to this review.**

**PERSON SPECIFICATION**

**Skills**
- Excellent communication, written and oral.
- Computer literate, experience with Microsoft.
- Ability to work to tight deadlines.
- Ability to work as a team member.
- Good time management and ability to prioritise competing demands.
- Good interpersonal skills including good telephone manner.

**Qualifications**
- Evidence of numeracy and literacy. This usually includes evidence of at least a Grade C/4 at GCSE English and Maths or equivalent (essential).

**Experience**
- Experience of work in an office environment or of work in contact with the public (desirable).

**Personal**
- Understanding of the ethical principles of the firm.
- Willingness to participate in the day to day running of an office.
- Willingness to work independently and as part of a team.
- Tact.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 25/05/2023



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