Service Advisor
7 months ago
**Alison Gray Recruitment are delighted to be hiring on behalf of a well-established, award-winning company for a Customer Service Advisor to join their team in Newry.**
**Shift Pattern**:
Monday - Friday 8:30am - 5:00pm / Saturday until 1:00pm (rota basis)
**What To Expect**:
- Great base salary
- Generous holiday entitlement
- Pension contributions
- Healthcare benefits
- Retail discount scheme
- Cycle to work scheme
- Gym membership
- Death in service benefit
- On-site parking
- Long service recognition
- Ongoing training and development
- Fantastic career opportunities
**Day to Day Duties**:
- First line of contact for customers and make outbound calls to customers and clients
- Book PSV appointments, keeping vehicle and customer database up to date
- Generate, amend and update service schedules and send reminders
- Assist with invoicing and job cards
- Contact customers upon job completion
- Create maintenance contract quotes
**What You Can Bring**:
- Educated to GCSE standard
- Strong administration skills
- Excellent organisational and communication skills
- Able to prioritise own workload and work to own initiative
- Must be confident with telephone communication
- IT literate
- Hold a full driving license
**To apply, please send your CV for consideration.**
**Job Types**: Full-time, Permanent
**Benefits**:
- Cycle to work scheme
- Gym membership
- Life insurance
- On-site parking
Schedule:
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: RBCUSTOMER020224
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