Customer Service Advisor

6 months ago


Newry, United Kingdom Alison Gray Recruitment Full time

**Alison Gray Recruitment are delighted to be hiring on behalf of a well-established, award-winning company for a Customer Service Advisor to join their team in Newry.**

**Shift Pattern**:
Monday - Friday 8:30am - 5:00pm / Saturday until 1:00pm (rota basis)

**What To Expect**:

- Great base salary
- Generous holiday entitlement
- Pension contributions
- Healthcare benefits
- Retail discount scheme
- Cycle to work scheme
- Gym membership
- Death in service benefit
- On-site parking
- Long service recognition
- Ongoing training and development
- Fantastic career opportunities

**Day to Day Duties**:

- First line of contact for customers and make outbound calls to customers and clients
- Book PSV appointments, keeping vehicle and customer database up to date
- Generate, amend and update service schedules and send reminders
- Assist with invoicing and job cards
- Contact customers upon job completion
- Create maintenance contract quotes

**What You Can Bring**:

- Educated to GCSE standard
- Strong administration skills
- Excellent organisational and communication skills
- Able to prioritise own workload and work to own initiative
- Must be confident with telephone communication
- IT literate
- Hold a full driving license

**To apply, please send your CV for consideration.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Cycle to work scheme
- Gym membership
- Life insurance
- On-site parking

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Newry, County Down (required)

Ability to Relocate:

- Newry, County Down: Relocate before starting work (required)

Work Location: In person



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