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Terminal Controller
3 months ago
**Date**:26 Jun 2024
**Location**: Immingham, Humber, GB
**Company**:ABP
We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.
It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.
We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.
**Why should you work for ABP?**
- Have the chance to make a difference in a business critical to UK trade.
- Work within an exciting, innovative, growing business.
- You can thrive in an inclusive environment where every individual can be themselves and feel respected.
- Receive a competitive salary and benefits package.
- Get support for training, personal development, and further education.
- Benefit from support and engagement through dedicated management and leadership
We're currently looking to recruit a Terminal Controller to join our team to for co-ordinate all landside & vessel related activities within Immingham Bulk Pak West.
The Terminal Controller will proactively manage the inbound & outbound cargo movements, terminal stocks, ships files & will be the front facing contact to the terminal’s customer base.
**Accountabilities**
- Manage, administer and maintain the stock management system.
- Log, co-ordinate and monitor customer complaints.
- Collate operational month end figures to produce to finance
- Manage, administer and maintain the vessel schedules for the Terminal as required.
- Work with the operations team to plan and report (internally and externally) on the daily stock figures.
- Provide 1st point of contact for all terminal customers for complaints, stock queries and booking in & out of cargo.
- Management of stock loss & damage records, working with customer to bring an agreeable resolution in line with contracted terms.
- Oversee the smooth and effective planning, loading, arrival, and departure of all collections supported by weighbridge operations
- Maintain a health and safe working environment, and work in accordance with the ABP health & safety policy at all times.
- Build & deliver completed vessel outturns to required stakeholders, maintain accurate ships files.
- Maintain & manage the terminal stocks in line with customs control requirements carrying out customs checks as required.
- Record & process terminal statistical data & input of KPI data.
- Working understanding of weighbridge processes.
- Work with the BPW Management team ensuring audits and TASCC requirements are up to date.
- Support the Hull Dry Bulks Terminal Controller when required.
**Skills, experiences, qualifications and competencies**
**Essential**
- Experience in Port related operations
- Strong I.T skills which should include Outlook, Excel & Word
- Full UK Driving Licence
- Analytical thinker with strong conceptual and problem-solving skills
- Meticulous attention to detail with the ability to multi-task
- Ability to work under pressure and meet deadlines
- Ability to work independently and as part of a team
- Excellent documentation management skills
- Brilliant oral and written communication skills
- A good working understanding of Terminal Operating Systems (TOS)
**Ideal**
- Good knowledge of port operations and working procedures.
- 3 - 5 years’ proven experience in an operations planner role
- Flexible in working hours and used to working a shift pattern
The role comes with a competitive salary, a contributory pension from day one (Starting at 8% with a 2% company match up to 18%), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays and growing with service), a wide range of discounts/cash back with high street and online retailers. We offer an inclusive work environment with a very training strong academy that offers ongoing opportunities to develop your skills
**Additional Information**:
When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.
