Temporary Laboratory Administrator
7 months ago
SureScreen Scientifics Ltd is a world-class laboratory testing. The impressive 1740's Georgian house, only 10 minutes from Derby, surrounded by beautiful gardens, orchard & beehives often frequented by deer, has been renovated over the last 6 years to a busy state of the art scientific laboratory. With a focus on research to deliver new products to the market, this brings a revolving door of excitement.
An Introduction to SureScreen Scientifics
The purpose of this temporary role is to manage administrative responsibilities within the department, liaising with customers and department colleagues. **_We anticipate the role will required for 3.5 months initially but in previous years this has been extended by some weeks depending on demand so this may be a possibility this year too but this is not guaranteed._**
Key Accountabilities and Responsibilities of the role include but are not limited to:
- Quality check sample collection kits to ensure all components are present. Kits are distributed around the UK, the absence of just one item makes sample collection impossible, causing an unhappy client, project delays, as well as incurred admin and costs.
- Despatch of sample collection kits to clients following standard operating procedures.
- Sample receipt and book in customer samples to the laboratory when received using our internal jobs database. This is a critical step to catch any sample issues, ensure the details are correct so that the customer receives notifications, ensure dates are correct so deadlines are not missed and ensure paperwork is organised to improve time efficiencies.
- Answering phone calls providing assistance to clients such as re-sending a report, finding out when a sample is due and upgrading samples.
- Reporting: to input samples results in to the jobs database, which automatically sends clients reports.
- Maintain Health & Safety standards and ensure compliance.
- Ensure quality standards are maintained.
- To assist with other areas of the business when demand requires, such as: kit manufacture, lab cleanliness and laboratory work.
We are looking for someone who:
- Has excellent IT and numerical skills including MS Office
- Has excellent customer service and communication skills
- Has a methodical approach to tasks
- Is well organised
- Has a good attention to detail
- Can work at a fast pace
- Has a proactive nature; there is always something to be done to help the team
- Is self-motivated
- Has a need to get it right
- Has a positive can-do-it attitude
- Is a team player
Socials:
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