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Customer Service Advisor
4 weeks ago
This is one New Year's Resolution that will make a difference. New Year, New Job, New you
Do you have a passion for helping customers? Are you looking for a role that offers you the flexibility to work from home?
Join Capita Experience as a Customer Service Advisor and you will be joining an exciting business committed to providing excellent opportunities to grow, develop and fast track your career. Our people make Capita Experience a truly exciting and diverse workplace - we want you to bring your whole self to work, allowing your personality and skills to shine.
**Salary**: £20,663 per annum
Contract: Permanent
Location: Office (Rotherham S63 5DJ) and Homebased
**Job title**:
Customer Service Advisor (Hybrid)
**The role**:
- Helping customers over the phone with enquires about their water supply.
- Taking ownership of enquiries & valuing each customer
- Creating a positive experience for both customer and client
- Making a real difference to people’s lives
**What’s in for you **?
The possibilities are endless Choose a pathway to a career you want, with a culture built on developing from within. We can offer key support roles, management, training, the choice is yours
- Salary of £20,663 (40hrs pw. Mon - Fri 8am - 7pm. & 1 in 3 Saturdays 8:30am - 2pm)
- The flexibility to work from home.
**Our ‘Perks at Work’ include **
- 25% off cinema tickets at Cineworld, Odeon, Empire and Apollo
- Discounted Dining Cards offering up to 50% off food
- Discounted at home fitness plans and gym memberships
- Exclusive discounts stores including John Lewis, Currys PC World and many more
- Exclusive offers on Mobile phone contracts
**Who are we looking for?**
- Excellent communication skills, understanding the needs of customers
- Great listeners
- A genuine passion to help people in difficult circumstances
- The ability to problem solve and offer expert solutions
**Who are we?**
Capita Experience is built on over 40 years of understanding the market and customer needs. We have 20 UK-based call centres, where we recruit for roles such as customer service, sales, collections and complaint handling.
A role with us will always be an exciting one with excellent opportunities to grow, develop and progress your career any way you see fit
**Equal opportunities**
**Location**:
Rotherham
,
United Kingdom
**Time Type**:
Full time
**Contract Type**:
Permanent
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