Customer Service Advisor
1 week ago
We are recruiting for a **Customer Service Advisor** based in **Rotherham**. This is for a Key Working company. This is a full-time permanent role.
**Customer Service Advisor** Key Responsibilities:
- Carry out the directions of the Customer Services Manager and the Internal Sales Manager.
- Work effectively with Business Development Manager to deliver results
- Make sure that all orders are processed correctly and on time.
- Provide a consistent and excellent service to customers. Solve queries for customers.
- Ensure excellent customer service and minimise costs by responding efficiently and diligently to customer orders and enquiries.
**Customer Service Advisor** Person Specification
- Strong customer focus: passionate about customers and the service we provide,
- Has gained relevant experience in a customer service or administration role
- Shows initiative, and proactively proposes solutions to help develop business/grow sales,
- The ability to take ownership and to be pro-active in improving efficiency and performance,
- Credible and confident with customers, suppliers, staff colleagues,
- Has a strong, confident personality with excellent communication skills,
- A hands-on, structured, and well organised approach, focusing on daily disciplines as well as monthly targets and deadlines
- Diligent and has a keen attention to detail. Work is precise and avoids administrative oversights,
- Able to effectively multi-task and handle periods of high workload,
- Able to use a Sage system and a CRM system.
**Hour**s - Monday - Friday 8am - 5pm
**Location** - Brinsworth, Rotherham - Hybrid (2 Days working in the Ofiice)
**Salary & Benefits**
- Salary is £23,877.00
- 25 days holidays + 8 days stats plus extra holidays for rewards to employees
- Healthcare
- Pension
- Free Parking
**Job Types**: Full-time, Permanent
Pay: £12,822.02-£23,887.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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