Customer Service Advisor
6 months ago
Morgan King Industrial are currently recruiting **Customer Service Advisor **on behalf of a Medical Equipment company based in Rotherham.
**Job Details**
- Monday to Friday
- 37.5 Hours a week
- 9am to 5pm
- Salary £11.44 p/h
- Based onsite
**Duties will include but not limited too;**
- Managing inbound and outbound calls
- Leasing with service users, their families and prescribers
- Working with KPI's
- Booking all delivery rounds in advance for Technicians and Service Engineers
- Ensuring all client and delivery details are correct and up to date
- Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse.
- Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved.
- Liaising between health professional and service users
- Managing reception and facilitating retail sales
This role will fit someone with a sensitive nature, a background working within the heath sector is desirable but not essential.
Pay: £11.44 per hour
Expected hours: 40 per week
Ability to commute/relocate:
- Rotherham, S65 1SU: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: KMMQCS
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