Customer Service Advisor
7 months ago
Do you have a passion for **Customer service** and believe you can provide an excellent experience?
Are you looking for a new challenge and do you have **experience **dealing with customers over the phone?
If you are look no further, we have a great opportunity for you as a Customer Advisor working with **Yorkshire Ambulance Service.**
This service is open **24/7 **so you work as part of a team covering **day**, **night** and **weekend shifts **so you must be **fully flexible.**
As a Customer Advisor your responsibilities will include:
- Being first point of contact for the general public calling 111.
- Deliver high Quality, safe and clinically effective health care support over the telephone.
- Ensuring that all documentation is filled out correctly.
- Data Entry
WHO SHOULD APPLY
- You must have a **flexible** approach to working hours - **ALL ROTA'S** will include a mixture of shifts including nights, earlys, **3/4** weekends and **6/8** bank holidays (please note that rota's are given to you 5 weeks in advance)
HOURS & PAY
- Weekdays 7am to 8pm During first 12 weeks £10.42 - hour. Pay updates after training.
- Nights = 8pm to 7am and Saturday shifts during the first 12 weeks £14.07ph. Pay updates after training.
- Sundays and Bank Holidays During the first 12 weeks £17.61 - hour. Pay updates after training.
**Salary**: £10.42-£19.72 per hour
**Benefits**:
- Company events
- Company pension
- Gym membership
Work Location: In person
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