Customer Service Administrator

6 months ago


St Helens, United Kingdom Alumasc Roofing Full time

**Main Purpose of Role**

Provide sales support to the Internal Sales to work as part of a fast-paced Customer Services Team ensuring project requirements are fulfilled.

**Key Tasks**

Specific duties would include:

- Processing customer orders in a timely, accurate and professional manner.
- Processing Purchase orders and checking supplier acknowledgements.
- Working closely with your allocated Internal Sales coordinator.
- Liaising with relevant departments to ensure a speedy delivery.
- Dealing with day-to-day customer service calls, ETAs & PODs.
- Logging & assisting with customer Invoice queries.
- Handling customer complaints and passing them on to your line manager if required.

**Key Requirements for Role**
- Experience in an office based Customer Service role.
- Use of Word, Excel, and internal sales order processing systems required.
- Ability to work with mínimal supervision.
- Ability to work as a team.
- Experience of prioritising working to deadlines.
- Strong administration and data inputting skills
- Attention to deal is essential.

**Job Types**: Full-time, Permanent

Pay: Up to £27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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