Medical Records Assistant

5 months ago

Cambridge, United Kingdom Spire Healthcare Full time

**Medical Records Assistant | Administration | Bank Contract, 0-37.5hrs p/week | Flexible Working | £11.45 p/hour, Weekly Pay | Impington, Cambridge | Free Parking | Excellent Benefits**
- Shifts: Monday - Friday 09:00 - 17:00 _

**Duties & Responsibilities**:

- To ensure that all medical records are collated correctly and filed accurately and available for use as needed within the hospital environment.
- To comply with any requests for the retrieval and delivery of records - including medico-legal requests.
- To maintain an effective tracking system for medical records.
- To ensure that lists for out-patient clinics are up to date and reflect current/day to day activity within the hospital clinics/admissions and are delivered to the department prior to the clinic/admission.
- To oversee timely preparation of all records and paperwork related to an out-patient clinic ensuring that files are securely prepared and checked pre-issue.
- To comply with all hospital policies.
- To attend all mandatory training courses and others where required
- To assist with requests for information from organisations outside the hospital in accordance with the Data Protection Act guidelines, including Subject Access Requests (SARs) and information sharing requests.
- To assist in the ordering of medical records from off-site using web based ordering system and to supervise archiving of patient records in accordance with legislation.
- Maintain on-site records in order to ensure availability for agreed timescales dependent upon patient type (e.g. 3 months or longer as applicable to patient type).
- Co-ordinate regular archiving to NDC ensuring all records are traceable within the electronic system (bar-coding for transfer to NDC).

**What we are looking for**:

- Customer service experience.
- Administration experience.
- Ability to manage own workload including planning, organising, prioritising and problem solving.
- Fully IT literate and a highly competent user of MS Office, ability to learn bespoke CRM system.
- Excellent interpersonal and communication skills.
- Ability to build and maintain effective working relationships, both internally and externally
- Confident telephone manner being able to communicate with a wide range of customers.
- The ability to work effectively as part of a team
- High degree of accuracy, methodical and logical using a common sense approach to changing workloads
- Innovative and proactive with an ability to work to tight deadlines
- Ability to act with tact and discretion and appreciate the confidentiality implications when dealing with personal information.

**Benefits**:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

Please see the attached benefits leaflet for more information.

We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _

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