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Customer Service Representative

4 months ago

Bracknell, United Kingdom Huntress Full time

Are you a highly organized individual with excellent attention to detail? Do you have a passion for Customer Service? If so, please read on

Our client is looking for an individual with previous customer service experience to join their dynamic team as a Customer Service Representative. You will provide exceptional support to the wider team, all customers, and suppliers.

This is a fantastic opportunity for an individual with experience in a similar role, with a passion and natural ability to provide excellent customer service.

The role will include:

- Ensure all enquiries are dealt with in a timely and professional manner, using initiative to determine the best solution
- Use your own knowledge to support and advise customers where required
- Handle customer complaints and ensure the proper process is followed
- General administrative duties when required
- Creating invoices in support of service requests

We are looking for:

- Previous customer service experience
- Strong verbal and written communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Good IT skills

Details:
Title: Customer Service Representative

Contract: Full time

**Salary**: £26,000

Location: Bracknell

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.