Medical Records Clerk/receptionist

2 weeks ago


Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

#JoinUsBeYou and make a difference to a child's life

An exciting opportunity has arisen for a highly motivated individual who would like to join Children and Adolesant Mental Health Service (CAMHS). You will be joining a vibrant, established, and well-trained multi-disciplinary team where values are based on high quality care and delivery, which is integral to all decision making. The team enjoy working together, setting new challenges, and jointly celebrating successes.

You will be providing an efficient outpatient receptionist and medical records service to patients and the CAMHS department.

**Key Responsibilities of the Post**:
To undertake a wide range of admin duties in support of an efficient outpatient reception and medical records team service to include dealing with telephone enquiries on the reception phone desk, maintaining filing electronic systems, arranging appointments with patients/parents, maintaining paper files, greeting patients in reception, allocating patients to clinician, ensuring all data is entered onto the PARIS system in a timely and accurate manner.

Collate and maintain waiting lists having special regard to degree of urgency as per consultant/Operational coordinator directions.

Booking of appointments and generating related correspondence

**Referral Process**: Monitor and record referrals daily in accordance to the Trust procedure.

Waiting list management via the timely posting of appointment opt-ins under the guidance of the Operational coordinator and regular monitoring and reporting of waiting times

Assist with the introduction of the PARIS electronic recording keeping system to the department and undertake duties related to this.

General telephone duties including enquiries from parents, GPs, other professionals; agencies and departments

Opening and closing of patient case; organisation and maintenance of electronic case files on PARIS including the uploading of correspondence sequentially

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce, so our people truly represent the communities we serve.

In thedocuments to downloadsection below, you will find ajob description and person specificationwhich gives you further details on the role.



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