Patient Administrator
5 months ago
**Who are we?**
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.
**Role overview**
We are looking for an experienced Patient Administrator to join our brand-new site in Leicester. The role is full-time (40 hours per week) over 5 days.
We need someone who is incredibly customer-focused and enjoys meeting and talking to people - the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.
**What skills and experience do I need?**
We’ll provide training so experience isn’t always needed, but the following things will be
essential:
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player - happy to jump in and support others when required
**What we’re offering**
- A salary of £22,000 - £24,000 pa depending on experience
- 25 days annual leave and 1 day birthday leave plus bank holidays
- Blue Light discount scheme
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses and death in service cover
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
-
Patient Administrator
6 months ago
Leicester, United Kingdom Newmedica Full time**Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have...
-
Pharmacy Administrator
1 week ago
Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeAbout the RoleWe are seeking a dedicated Pharmacy Administrator to join our dynamic pharmacy team at University Hospitals of Leicester NHS Trust.As a key member of our team, you will be responsible for providing exceptional standards of customer service by communicating effectively with patients, representatives, and hospital staff. Your role will involve...
-
Patient Service Advisor
3 hours ago
Leicester, United Kingdom Ratby Surgery Full timeJob summary Toprovide administrative and clerical support in a timely and efficient mannerfor Ratby Medical Centre in the areas of Reception with Workflow, Secretarialcover and general administrative duties.Support may also be required forcoding and summarising subject to appropriate training.Main duties of the job 1.Reception Duties and Patient...
-
Patient Coordinator
5 months ago
Leicester, United Kingdom The Dental Wellness Centre Full time**About Us**: At The Dental Wellness Centre, we are dedicated to providing patients with high quality care, with cutting-edge techniques and technology. We provide a range of treatments including general dentistry, dental implants, oral surgery, endodontics, paediatric dentistry, IV sedation, Invisalign, cosmetic dentistry, and facial aesthetics. We are also...
-
Patient Services Advisor
4 months ago
Leicester, United Kingdom South Leicestershire Medical Group Full timeJob summary - Candidate must be flexible between the hours of - Monday - Friday This is an excellent opportunity for an individual who is dynamic with the initiative to contribute towards an efficient and welcoming service for our patients. We are seeking a highly motivated, energetic, and enthusiastic team member with excellent communication...
-
Patient Navigator
6 months ago
Leicester, United Kingdom DHU Healthcare Full timeRecord details of patients on the clinical system ensuring accuracy. Process referrals from 111 contacting patients and their carer's to arrange Primary Care Centre appointments and home visits ensuring compliance with the relevant National Quality Requirements. Use the clinical system to dispatch calls to home visiting crews and allocate appointments at...
-
Patient Services Advisor
5 months ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor,** **Beaumont Leys Health Centre** **Spirit Primary Care** Are you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Beaumont Leys Health Centre, Leicester. Working collaboratively with the care...
-
Patient Services Advisor
6 months ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor** **Spirit Primary Care** Are you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Asquith Surgery, Leicester. Working collaboratively with the care navigation team, using your brilliant customer...
-
Patient Service Advisor
6 months ago
Leicester, United Kingdom Humberstone Medical Centre Full timeGreet patients and visitors to the practice. Book in, amend and cancel patient appointments in line with practice appointments procedures ensuring optimum efficiency of the appointment system. Ensure those patients without appointments, but who needs 'urgent consultations are booked into appropriate slots and referred to a GP where necessary. Receive and...
-
Patient Liaison Officer
3 weeks ago
Leicester, Leicester, United Kingdom Highfield Surgery Full timeAbout Highfield SurgeryWe are a small, friendly family doctor surgery run by 2 GP Partners, with a team of 5 medical receptionists and administrators.Job Responsibilities Maintaining and monitoring the practice appointment system Processing personal and telephone appointments, including internal and external Answering incoming phone calls, transferring...
-
Patient Service Advisor
5 months ago
Leicester, United Kingdom Severn Surgery Full time**Job Summary** The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. -...
-
Patient Services Advisor
5 months ago
Leicester, United Kingdom Spirit Primary Care Limited Full timeAre you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Beaumont Leys Health Centre, Leicester. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are...
-
Patient Services Advisor
5 months ago
Leicester, United Kingdom Spirit Primary Care Limited Full timeAre you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Rushey Mead Health Centre, Leicester. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are...
-
Patient Service Advisor
6 months ago
Leicester, United Kingdom The Surgery @ Aylestone Full time**Job summary**: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way -...
-
Part-time Patient Adviser
3 months ago
Leicester, United Kingdom Highfield Surgery Full timeJob summary We are looking for a Part-time Patient Advisor to join ourfriendly team, located in Leicester City. Working hours can be discussed with a competitive pay rate. Our surgery core opening hours are: Mon Wed & Fri: 8am-6:30pm, Thu: 8am-1pm. Main duties of the job Candidates will require to have knowledge of SystmOne and must have a...
-
Patient Care Coordinator
6 months ago
Leicester, United Kingdom Kingsway Surgery Full time**About us** We are professional and agile. Our work environment includes: - Modern office setting **About us** Kingsway Surgery was founded on the present site in 1958. Since then, the original building has undergone several major extensions and alterations and now provides spacious accommodation. The majority of consulting rooms are on the ground...
-
Patient Advisor
5 months ago
Leicester, United Kingdom East Leicester Medical Practice Full time**RECEPTION / ADMINISTRATION DUTIES AND RESPONSIBILITIES**: - Greeting and booking in or patients for surgeries and clinics. - Dealing with patient enquiries efficiently and courteously. - The receiving and recording of telephone messages taking appropriate action - Making appointments on System One, by processing appointment requests for today, future...
-
Cancer Patient Pathway Navigator
3 months ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeJob summary This is an exciting opportunity to join the Cancer Centre Team based primarily at Hospital Close, Leicester General. The role will be expected to working closely with multi-disciplinary teams to facilitate and co-ordinate the function of a Cancer Multi-Disciplinary Team (MDT) meeting and ensure this is effectively run following up agreed...
-
Family Liaison Officer
4 weeks ago
Leicester, Leicester, United Kingdom Leicestershire Partnership NHS Trust Full timeJob OverviewLeicestershire Partnership NHS Trust is committed to delivering high-quality patient care and ensuring the well-being of our patients and their families. We are seeking a Family Liaison Officer to join our team and provide support to families and loved ones during the difficult process of an investigation into a death or patient safety...
-
Administrator - Imaging
5 months ago
Leicester, United Kingdom Spire Healthcare Full time**Hospital Administrator | Imaging | Spire Leicester | £22,327.50 pro rata | Permanent - Part Time 28.5 hours per week | Excellent Benefits** Spire Leicester Hospital have an exciting opportunity for an experienced administrator to join the team. The role will be to assist the multi-disciplinary team to provide exemplary patient administration within the...