Customer Service

4 months ago

Bedford, United Kingdom Raja Pack UK Full time

**Standard External Advert Template**

We are Raja UK, an ambitious and innovative leader within the packaging supply industry and part of a large European group.

Due to internal moves and promotions we are looking for some **Customer Service & Sales Advisors** to join our Central Service Team.

As a business our core values are centred around ‘Doing the Right Thing’, ‘Being Accountable’ and ‘Succeeding Together’. As a result we are proud to share a ‘can do’ and inclusive culture with great opportunities for hardworking and dedicated individuals who wish to develop their career and experience within our fast paced and growing organisation.

This role is a great opportunity to get to know our business and we often see those who join us as Customer Service and Sales Advisors move into other areas of the business or develop their career within the wider Sales Department.

**What we would like from you**:
As the first point of contact for our smaller customers it is vital that you understand how to take accountability and deliver excellent service while liaising with other areas of the business and our logistics supplier to resolve any challenges quickly. Your really would be ‘The Voice of Raja’

We are looking for a great team player with excellent attention to detail and effective problem-solving skills who is able to communicate appropriately with customer and stakeholders alike.
- and if you like to spot opportunities for growth, upselling or referring to the regional sales team, we encourage you explore that as well

**What you will receive in return**:
Excellent career advancement and personal development opportunities. As part of our sales team, you will join our ‘Raja Academy’ ensuring that you are equipped with all of the product knowledge and skills to succeed in your role and potentially open up the door to your next role. Most of our Regional and External Sales Teams (and even one of our Directors) started as Customer Service & Sales Advisors

You will be working for a trusted and secure brand with an outstanding culture where doing the right thing for the customer sits at the heart of all they do.

**And;**
- Salary £23-25,000 + Bonus
- 25 days holiday + Bank Holidays
- Enhanced Pension Contribution
- Employee Benefits Platform and EAP
- Free on-site parking and on-site gym

Location is J13 of the M1 just outside of Milton Keynes

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bedford, MK43: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Bedford, MK43

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