Customer Service Representative

3 weeks ago


Bedford, Bedford, United Kingdom Furniture Village Full time
About the Role

Furniture Village is seeking a talented and dedicated Customer Care Advisor to join our Customer Care Team. As a Customer Care Advisor, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and live chat.

Key Responsibilities
  • Provide high-quality customer service and support to customers through various channels
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the Customer Care Team to achieve customer satisfaction and loyalty goals
  • Participate in ongoing training and development to improve customer service skills and knowledge
What We Offer
  • A competitive salary and benefits package
  • The opportunity to develop and grow with a dynamic and award-winning company
  • A collaborative and supportive work environment
  • Ongoing training and development opportunities
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

Furniture Village is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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