Customer Service Representative

4 weeks ago


Bedford, Bedford, United Kingdom GLL Full time

At GLL, we're seeking a skilled Customer Service Representative to join our team at John Bunyan Sports and Fitness. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our members and guests.

As a Customer Service Representative, you'll be the first point of contact for our customers, handling inquiries, resolving issues, and providing a warm welcome to our facilities. Your focus will be on ensuring our customer service levels are at the highest standard at all times.

Key Responsibilities:

  • Provide exceptional customer service to our members and guests
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Contribute to the maintenance of a clean and safe environment for our customers

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and supportive work environment
  • Discounted gym membership for you and your partner

We're a values-driven organization that's passionate about delivering exceptional customer service. If you're a motivated and customer-focused individual who is passionate about delivering a first-class experience, we'd love to hear from you.



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