Customer Service Representative
3 weeks ago
Customer Service Representative
At World Duty Free, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and providing a world-class shopping experience.
Your Key Responsibilities:
- Support the Customer Service Leader in inspiring the team and acting as a role model
- Deliver an individualised world-class service experience for every customer
- Maximise sales opportunities using world-class service skills and knowledge of products and promotions
- Open & close, run the store, deliver briefings to team in absence of the Customer Service Leader
- Demonstrate positive personal behaviours and a can-do attitude
- Work independently or as part of a team to achieve operational standards across the store
What We Offer:
- A full induction and comprehensive training to ensure the best start for you and your new role
- A competitive hourly rate plus excellent benefits, including a company bonus scheme, employee assistance programme, and discounts on products for staff, family, and friends
- Travel discounts and free parking
We're committed to creating a positive and inclusive work environment where you can grow your skills and receive fair recognition and reward. If you're passionate about delivering exceptional customer service and have a positive can-do attitude, we'd love to hear from you.
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