Customer Service Representative

3 weeks ago


Bedford, Bedford, United Kingdom World Duty Free - WDF Full time

Customer Service Representative

At World Duty Free, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and providing a world-class shopping experience.

Your Key Responsibilities:

  • Support the Customer Service Leader in inspiring the team and acting as a role model
  • Deliver an individualised world-class service experience for every customer
  • Maximise sales opportunities using world-class service skills and knowledge of products and promotions
  • Open & close, run the store, deliver briefings to team in absence of the Customer Service Leader
  • Demonstrate positive personal behaviours and a can-do attitude
  • Work independently or as part of a team to achieve operational standards across the store

What We Offer:

  • A full induction and comprehensive training to ensure the best start for you and your new role
  • A competitive hourly rate plus excellent benefits, including a company bonus scheme, employee assistance programme, and discounts on products for staff, family, and friends
  • Travel discounts and free parking

We're committed to creating a positive and inclusive work environment where you can grow your skills and receive fair recognition and reward. If you're passionate about delivering exceptional customer service and have a positive can-do attitude, we'd love to hear from you.



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