Customer Service Executive
6 months ago
Customer Service Executive
£24,000
(raising to £24,500 after 3 months probation)
Outskirts of Bedford
Monday - Friday
Our well-established client based on the outskirts of Bedford are seeking a Customer Service Executive.
The role of the Customer Service Executive is to provide the first line of 'defence' on all client queries, administration, and data/order capture.
As this is a customer and client facing role a high level of professionalism must be always demonstrated. The Customer Services Executive will be required to manage their workload and time effectively to deliver the best results.
**Responsibilities**:
- Deal with client queries and requests pertaining to the delivery of services to our clients.
- Provide support for the Account Management team.
- Ensuring all client and customer requests are dealt with completely and to a high standard.
- Keeping clients and customers informed of the day-to-day progress on any queries that they are directly handing.
Skills and Attributes Required
- Good verbal communication skills
- Literacy and good presentational writing skills
- Numerate
- Key board skills, knowledge of Microsoft office programs
- Time management
- Ability to cope well under pressure
- Ability to meet client deadlines
- Multitasking
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
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