Customer Service Representative

3 months ago


Castleford, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

**Customer Service Representative**

**Near Castleford - West Yorkshire**

**Salary £27,500 -£30,250**

**Monday to Friday - Excellent hours**

**Holidays - 20 days plus, after a full years’ service you get 1 extra day a year to max of 25**

**Other Benefits - Enhanced pension, Employee Assist Programme, Death in Service, Staff Discount, Full sick pay**

**Purpose of the Role**

We are excited to recruit for a Customer Account Manager to join our client’s friendly team in Sherburn in Elmet. You will help to achieve and maintain the culture of friendly and excellent customer service, by taking personal responsibility and ownership of always delivering to the highest possible standards in all areas to all their customers.

**The Role**
- Responsibility for a portfolio of clients, ensuring that customers are contacted in line with the company’s agreed schedule.
- Actively take sales orders whilst upselling products to maximise margin.
- Responsibility for processing sales orders in a timely and accurate manner, ensuring that the transport department obtains the correct data for order picking in line with the company’s route schedules.
- Helping to build good customer relations and generate new sales leads as you go.
- Reporting on sales performance to identify upwards and downwards sales trends.
- Proactively contact lapsed customers to increase sales achieving targets set by the company.
- Working closely with your Senior Manager and BDMs to discuss product information, pricing and out of stock items to ensure customers receive possible alternative options on time for their delivery day.
- Responsibility for running daily Sage reporting to ensure all sales orders have been dispatched as per date promised, and all back orders have been logged with the new agreed delivery date.
- Liaising with the Senior Manager, BDMs, and Credit Control regarding any issues with customer accounts including accounts that have exceeded their credit limits or reduced levels of spending and dormant accounts.
- Working closely with key suppliers, where appropriate. Handling sensitive information in a confidential manor.
- Helping to promote internal & supplier offers, such as money off deals and new product launches.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments

**Salary**: £27,500.00-£30,250.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Castleford, Wakefield, United Kingdom Morson Talent Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Morson Talent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer complaints and issues in a...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...


  • Castleford, United Kingdom Haribo UK Full time

    Job Advert **Role**: Customer Service Representative - Specialist Communications **Location**: HARIBO Castleford (hybrid working) **Working hours**: Either full time (38 hours) or part-time (24 hours) **Salary**: Competitive **Position type**: Permanent We are on the hunt for a ‘Customer Service Representative - Specialist Communications’ to come...


  • Castleford, Wakefield, United Kingdom Morson Talent Full time

    Job Title: Inbound Customer Service AdvisorLocation: Our Castleford OfficeContract: Fixed-term contract until March 2025 with opportunity to go permanentWorking Hours: Monday to Friday, 8am - 5pm (either 8am – 4pm or 9am – 5pm, 1 in 4 Saturdays)Salary: £24,500 pro rata + Bonus, OTE £400 per month (uncapped)Job Summary:We are currently recruiting for...


  • Castleford, United Kingdom Morson Talent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Domestic Sales & Service team as a Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our domestic customers.Key ResponsibilitiesCustomer Service: Handle customer...


  • Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    Join Our Team as a Customer Engagement RepresentativeAre you currently a Customer Service or Sales Consultant seeking a rewarding opportunity? We invite you to consider a position with Certas Energy, where you will become a vital member of our dynamic domestic fuel sales team.What We Offer: Attractive salary structure Unlimited commission potential (with an...


  • Castleford, Wakefield, United Kingdom The Body Shop International Limited Full time

    About The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a force for good since 1976. As a global business, we're committed to generating positive economic, social, and environmental impact. Our values of empowerment, sustainability, and social responsibility guide everything we do.Your Role in Our...


  • Castleford, Wakefield, United Kingdom The Body Shop International Limited Full time

    About The Body ShopThe Body Shop International Limited is a pioneering cruelty-free beauty brand that has been a force for good since 1976. As a global business, we're committed to generating positive economic, social, and environmental impact. Our values of empowerment, sustainability, and social responsibility guide everything we do.Your Role in Our...


  • Castleford, Wakefield, United Kingdom Venatu Recruitment Group Full time

    Job Summary:Venatu Recruitment Group is seeking a highly skilled Customer Service Advisor to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Assist customers with a wide range of enquiries regarding their accounts and ordersTake ownership...


  • Castleford, United Kingdom Taskmaster Full time

    Taskmaster Resources is seeking a skilled Customer Service Advisor to join their team on a temporary to permanent basis. This role is ideal for a customer-focused individual who is passionate about delivering exceptional service.Key Responsibilities:Provide top-notch customer service to a wide range of clients, addressing their inquiries and resolving issues...


  • Castleford, United Kingdom Taskmaster Full time

    Taskmaster Resources is seeking a skilled Customer Service Advisor to join their team on a temporary to permanent basis. This role is ideal for a customer-focused individual who is passionate about delivering exceptional service.Key Responsibilities:Provide top-notch customer service to a wide range of clients, addressing their inquiries and resolving issues...


  • Castleford, United Kingdom Taskmaster Full time

    Taskmaster Resources is seeking a skilled Customer Service Advisor to join their team on a temporary to permanent basis. This role is ideal for a customer-focused individual who is passionate about delivering exceptional service.Key Responsibilities:Provide top-notch customer service to a wide range of clients, addressing their inquiries and resolving issues...


  • Castleford, United Kingdom CCL Label Limited UK Sleeves Full time

    Job Title: Customer Service Representative CCL Label UK Sleeves have 2 operational sites in the UK and are part of a global organisation supplying plain and printed materials for the packaging of a variety of products primarily for the fast moving consumer goods markets. This position will be on a temporary basis to provide maternity leave cover, initial...


  • Castleford, United Kingdom Marathon Warehouse Distribution Full time

    Marathon Warehouse Distribution is a fast growing and dynamic company where our staff have the opportunity to build long-term and progressive careers. We fully recognise that our continued success is dependent on the quality of our team and we already have an extremely dedicated and enthusiastic workforce. We know that it is our people and the pride and...


  • Castleford, United Kingdom PYRAMID DISPLAY MATERIALS LTD Full time

    **Job Title**: **Sales Representative - Internal [with the opportunity to work part Hybrid (Internal and External) in the future]** **About Pyramid Display** We are a distribution company supplying materials to the print and sign industry for over 20 years. We have recently become part of **Grimco,** a well-established North American Company. Our focus is...


  • Castleford, United Kingdom PYRAMID DISPLAY MATERIALS LTD Full time

    **Job Title**: **Sales Representative - Internal [with the opportunity to work part Hybrid (Internal and External) in the future]** **About Pyramid Display** We are a distribution company supplying materials to the print and sign industry for over 20 years. We have recently become part of **Grimco,** a well-established North American Company. Our focus is...


  • Castleford, Wakefield, United Kingdom Saltrock Full time

    Job Opportunity at SaltrockWe are seeking a skilled and enthusiastic Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our brand.Key Responsibilities:Sales and Customer Service: Assist customers in finding the perfect products,...


  • Castleford, Wakefield, United Kingdom Saltrock Full time

    Job Opportunity at SaltrockWe are seeking a skilled and enthusiastic Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our brand.Key Responsibilities:Sales and Customer Service: Assist customers in finding the perfect products,...


  • Castleford, United Kingdom Arrow Film Converters Ltd Full time

    **Trainee Sales Representative (No Previous Experience Necessary)** **Base Salary + Commission.** **Base Salary = £25,950 + Commission (40hrs)** **About Us**: Arrow Film Converters is a leading provider in the flexible film packaging sector, specialising in flexographic printed films for the food industry. With a commitment to innovation, quality, and...

  • Customer Services

    3 months ago


    Castleford, United Kingdom HEC LOGISTICS Full time

    HEC LOGISTICS is looking for an Customer Services Assistant to join our team in Castleford. The Customer Services Assistant will be responsible for liaising with drivers, customers and depot's within the delivery network. - Strong verbal and written communication skills. - Previous experience in a similar role in a transport environment preferred. - Ability...